Repairs Administrator

Gilmartins; Dunstable; Vor Ort; GBP 21.000 - 27.000; Vollzeit

Benefits dieser Stelle

Excellent career developmentOpportunit

Employee Assistance Programme

Free group Personal Trainer sessions

Christmas hamper

Friendly and supportive team

Zusammenfassung

Gilmartins, based at our Head Office in Houghton Regis, is seeking a Roofing Administrator on a full-time, permanent basis. You will support the roofing operations team and schedule works efficiently, ensuring jobs progress to completion.

The role is office-based, with 8:00am–5:00pm, Monday to Friday, and involves handling customer communications and paperwork within social housing repairs and maintenance. A proactive, detail-oriented administrator will thrive here.

Qualifikationen

• Previous administration experience in repairs, maintenance, or social housing.
• Excellent organisational skills with strong attention to detail.
• Strong time management and ability to prioritise a busy workload.
• Excellent verbal and written communication skills.

Aufgaben

• Scheduling roofing operatives and arranging appointments using the in-house system.
• Liaising with tenants, clients and roofing teams regarding appointments and progress.
• Raising job orders and ensuring works are recorded accurately.
• Monitoring and updating works during the repair process.
• Processing job completion paperwork and invoicing.
• Providing administrative support to supervisors and managers.
• Maintaining accurate records on internal systems.

Kenntnisse

Scheduling

Organisation

Time management

Communication

Proactive mindset

Attention to detail

Scheduling experience

Tools

Excel

Outlook

Jobbeschreibung

We are currently recruiting for a Roofing Administrator to join our team on a full-time, permanent basis at our Head Office in Houghton Regis.

This role is ideal for an organised and proactive administrator who enjoys working in a busy, fast-paced environment. You will play a key role in supporting our roofing operations team, ensuring works are scheduled efficiently and jobs are managed through to completion.

Working in social housing repairs and maintenance is interesting, rewarding, varied, and fast-paced. Our people are committed to delivering exceptional customer service to our clients.

Key Responsibilities

• Scheduling roofing operatives and arranging appointments using our in-house system (full training provided).
• Liaising with tenants, clients, and roofing teams regarding appointments, job progress, and updates.
• Raising job orders and ensuring all works are accurately recorded.
• Monitoring and updating works throughout the repair process.
• Processing job completion paperwork and invoicing.
• Assisting supervisors and managers with administrative support.
• Maintaining accurate records and ensuring all information is up to date on internal systems.

Essential Skills & Experience

• Previous administration experience, ideally within repairs, maintenance, or social housing.
• Excellent organisational skills and attention to detail.
• Strong time management skills with the ability to prioritise a busy workload.
• Excellent verbal and written communication skills.
• Confident using Microsoft Office, particularly Excel and Outlook.
• A proactive and self-motivated approach to work.
• Experience scheduling operatives or coordinating repairs would be advantageous but is not essential.

Company Benefits

• Excellent career development opportunities.
• Employee Assistance Programme.
• Free group Personal Trainer sessions every Thursday after work.
• Christmas hamper.
• Friendly and supportive team environment.

Working Hours

This is a full-time, office-based position (not remote working).

Working hours are 8:00am to 5:00pm, Monday to Friday.