Robotics Service Engineer – Onsite Support (UK/EU)

Nter Talent; West Midlands; On-site; GBP 45,000 - 55,000; Full time

Job summary

Nter Talent is seeking a Service Engineer based in the UK with travel across the Territory (UK, Ireland and Europe as required). You will deliver on-site service and technical support for robotic packaging machinery, troubleshoot issues, and support both end users and internal teams in the field.

The role involves emergency breakdowns, planned maintenance, training, and occasional worldwide support up to FAT testing at overseas sites.

Qualifications

• Experience with installation, commissioning, and maintenance of robotic packaging machinery.
• Solid electrical and mechanical background.
• IT software experience, including control packages.

Responsibilities

• Provide customer service support to clients across the UK, Ireland, and Europe, with occasional worldwide support as required
• Deliver emergency breakdown and planned maintenance support via site visits and office-based technical support (phone, email)
• Support change-part and machine modification projects, including information gathering
• Make recommendations on training needs, further maintenance or inspections, and spare part holding/replacement
• Carry out pre-planned machine inspection and maintenance as part of contracted or one-off service work
• Provide on-site training to customers' operators and engineers where appropriate
• Provide out-of-office-hours support on an on-call rota basis
• Provide service support during Factory Acceptance Testing (FAT) at the manufacturer's overseas site

Skills

Robotic packaging machinery

Electrical engineering

Mechanical engineering

IT software

Troubleshooting

Job description

Nter Talent is seeking a Service Engineer based in the UK with travel across the Territory (UK, Ireland and Europe as required). You will deliver on-site service and technical support for robotic packaging machinery, troubleshoot issues, and support both end users and internal teams in the field.

The role involves emergency breakdowns, planned maintenance, training, and occasional worldwide support up to FAT testing at overseas sites.