Robotics Field Service Technician for UK Kitchen Systems

Circus Group; Greater London; On-site; GBP 42,000 - 60,000; Full time

Job summary

Circus invites a field service engineer to join our UK operations. Based in London with regular travel across the UK, you will own deployments, maintenance, and spare-part management for our robotic kitchen systems, reporting to the Technical Lead in Germany.

You will bridge customer sites with product, hardware, and engineering teams as we build out the UK market from the ground up. We seek hands-on engineers with mechatronics or robotics background, excellent communication skills, and the

Qualifications

• 3+ years of experience in field service, technical support, or equipment installation
• Background in mechatronics, robotics, electrical engineering, or an equivalent technical field
• Experience with spare-part or field inventory management
• Self-reliant and comfortable owning a region independently — professional, calm, and solution‑oriented under pressure, with strong stakeholder management skills
• Confident, client‑facing communication style — comfortable representing Circus directly at customer sites and managing expectations under pressure
• Willingness to travel regularly across London and the wider UK, including short‑notice trips to support deployments
• Valid driver's license and fluent English
• Hands-on experience with sensors, robotics, IoT, or foodtech equipment
• Experience in PLC commissioning

Responsibilities

• Own the end-to-end technical onboarding, installation, testing, and maintenance of robotic kitchen systems at UK customer sites
• Execute scheduled preventive maintenance to maximize uptime and extend equipment lifespan across your region
• Take full ownership of spare-part management: forecasting demand, tracking stock, and coordinating replenishment with HQ
• Troubleshoot and resolve software, electrical, and mechanical issues on-site, escalating to product, hardware, or software teams when needed
• Act as the primary technical point of contact for UK deployments and field escalations
• Perform machine updates and retrofit installations across your region
• Deliver hands‑on customer support during and after go‑live
• Document all field work and build out maintenance processes as the UK fleet grows
• Spot recurring service needs early and proactively propose fixes to reduce downtime

Skills

Field service experience

Mechatronics

Electrical engineering

Inventory management

Stakeholder management

Client facing

Willing to travel

Driver's license

Fluent English

Sensors/IoT/foodtech

PLC commissioning

Tools

PLC commissioning

Job description

Circus invites a field service engineer to join our UK operations. Based in London with regular travel across the UK, you will own deployments, maintenance, and spare-part management for our robotic kitchen systems, reporting to the Technical Lead in Germany.

You will bridge customer sites with product, hardware, and engineering teams as we build out the UK market from the ground up. We seek hands-on engineers with mechatronics or robotics background, excellent communication skills, and the