Robotics Field Service Technician (80% Travel)

Stryker; Newcastle upon Tyne; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading medical technology company is seeking a dedicated Mako Field Service Technician in the North UK & Scotland region. This role involves providing on-site technical support for Mako robotic systems, including installations, repairs, and maintenance. Ideal candidates should have a Bachelor's degree in Engineering and familiarity with robotics. Strong analytical and communication skills are essential, along with the ability to manage multiple projects independently. Join a dynamic team that values high-quality outcomes and customer relationships.

Qualifications

• Bachelor's degree in an Engineering discipline or equivalent experience.
• Familiarity with robotics or complex capital equipment is preferred.
• Proficient in Windows and Microsoft Office applications.

Responsibilities

• Provide on-site technical support and customer service.
• Install, repair, maintain, and test Mako robotic systems.
• Troubleshoot and resolve operational issues in the field.
• Identify technical problems and perform root cause analysis.
• Collaborate with colleagues for high-quality support.
• Document service activities and complete detailed reports.

Skills

Strong analytical skills

Time-management skills

Leadership

Service orientation

Problem-solving skills

Education

Bachelor's degree in Engineering or equivalent

Tools

Microsoft Office

Windows operating systems

Job description

A leading medical technology company is seeking a dedicated Mako Field Service Technician in the North UK & Scotland region. This role involves providing on-site technical support for Mako robotic systems, including installations, repairs, and maintenance. Ideal candidates should have a Bachelor's degree in Engineering and familiarity with robotics. Strong analytical and communication skills are essential, along with the ability to manage multiple projects independently. Join a dynamic team that values high-quality outcomes and customer relationships.