Road Freight Customer Success Executive

White Recruitment Construction; Manchester; On-site; GBP 26,000 - 28,000; Full time

Job summary

A leading logistics firm in Eccles, Manchester is seeking a Road Freight Customer Service Executive to manage customer bookings and queries, liaise with teams, and build client relationships. The ideal candidate has freight forwarding experience and strong communication skills. This position offers a salary between £26,000 and £28,000, excellent career progression, and a supportive work environment.

Benefits

Competitive salary

Career progression opportunities

Supportive office environment

Qualifications

• Previous experience in road freight or freight forwarding is essential.
• Strong customer service skills and confident communication.
• Highly organized with excellent attention to detail.
• A team player who can thrive in a fast-paced environment.

Responsibilities

• Acting as the first point of contact for road freight customers.
• Managing bookings and tracking shipments across the UK and Europe.
• Resolving queries promptly and professionally.
• Liaising with internal teams and overseas offices for smooth operations.
• Building long-term relationships with clients through excellent service.

Skills

Customer service skills

Communication

Organization

Attention to detail

Ability to work in a team

Job description

A leading logistics firm in Eccles, Manchester is seeking a Road Freight Customer Service Executive to manage customer bookings and queries, liaise with teams, and build client relationships. The ideal candidate has freight forwarding experience and strong communication skills. This position offers a salary between £26,000 and £28,000, excellent career progression, and a supportive work environment.