Road Freight Coordinator

WR Logistics; Greater London; On-site; GBP 29,000 - 35,000; Full time

Job summary

A well-established logistics company is seeking an experienced Road Freight Coordinator to join their team in Felixstowe. The role involves planning and coordinating road freight shipments, managing daily operations, and ensuring compliance with regulations. Ideal candidates will have experience in road freight forwarding, knowledge of import/export procedures, and proficiency in Microsoft Office. This position offers a competitive salary of £35,000 plus a yearly performance bonus and excellent benefits including 25 days holiday, pension contributions, and healthcare options.

Benefits

Yearly Bonus

Company Pension Scheme matched up to 8%

25 days holiday plus bank holidays

Referral Scheme

Cycle to Work Scheme

Enhanced Maternity & Paternity Pay

Life Assurance

BUPA Healthcare

Simplyhealth Cash Plan

Qualifications

• Previous experience in a road freight forwarding role.
• Knowledge of import/export procedures and customs systems (e.g., CDS / CHIEF).
• Proficient in Microsoft Office and related software.

Responsibilities

• Plan and coordinate road freight shipments ensuring cost-effective delivery.
• Manage daily operations, liaising with hauliers and tracking shipment progress.
• Build and maintain customer relationships, providing updates and resolving issues.
• Ensure compliance with all relevant regulations and internal procedures.
• Prepare and handle documentation related to transport orders and customs.

Skills

Road freight process understanding

Customer relationship management

Problem-solving

Compliance knowledge

Tools

Microsoft Office

Job description

Road Freight Coordinator - Felixstowe

Location: Felixstowe

Monday to Friday, 9:00 AM - 5:30 PM

£35,000 + Yearly Performance Bonus + Excellent Benefits

We're working with a well‑established logistics and freight forwarding business seeking an experienced Road Freight Coordinator to join their growing team in Felixstowe. This is a fantastic opportunity for someone with a strong understanding of road freight processes who enjoys working in a supportive, forward‑thinking logistics business.

Key Responsibilities

• Planning and coordinating road freight shipments, ensuring cost‑effective, compliant, and timely delivery.
• Managing daily operations, including transport bookings, liaising with hauliers, and tracking shipment progress.
• Building and maintaining strong customer relationships, providing updates, resolving issues, and delivering excellent service.
• Ensuring compliance with all relevant regulations, customs requirements, and internal procedures.
• Preparing and handling documentation, including transport orders, customs paperwork, and invoicing.

Ideal Candidate

• Previous experience in a road freight forwarding role.
• Knowledge of import/export procedures and customs systems (e.g., CDS / CHIEF).
• Proficient in Microsoft Office and related software.

Package & Benefits

• Hours: 9:00 AM - 5:30 PM
• Yearly Bonus
• Company Pension Scheme matched up to 8%
• 25 days holiday plus bank holidays
• Referral Scheme
• Cycle to Work Scheme
• Enhanced Maternity & Paternity Pay
• Life Assurance
• BUPA Healthcare
• Simplyhealth Cash Plan