RF-2607-12 - Cleaning Operative

Mount Charles; Cullybackey; On-site; GBP 3,444,000 - 4,546,080; Part time

Benefits offered by this job

20 days’ annual leave (pro rata)

Employee Assistance Program

Company Pension Scheme

Financial Education/Advisory service

Company Events

Job summary

Mount Charles Group is recruiting a Cleaning Operative based at Radius Hillhead, Cullybackey. The role focuses on delivering high-quality cleaning services across offices, meeting rooms and amenities, while maintaining health, safety and HACCP standards.

The position is part-time (5.5 hours/week, 2 days: Tuesday and Friday) with pro rata annual leave, pension, and wellbeing support. Prior cleaning experience is beneficial, but not essential, and good customer service is important.

Qualifications

• NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential.
• Basic reading, writing, speaking and listening skills to understand safety instructions and communicate with customers.

Responsibilities

• Providing the highest level of housekeeping/cleaning service within your area of responsibility in line with the clients’ specifications.
• Responding positively, politely and promptly to all customer requirements.
• Providing a range of general cleaning services to include offices/meeting rooms, toilets/showers, laboratories.
• Ensuring all stocks are replenished in your area of responsibility.
• Ensuring regular checks are carried out to the equipment/machines used during hours of work and all the equipment is left clean.
• Follow company procedures and regulations; participate in Health and Safety policies; report dangers to Line Manager.

Skills

Exceptional customer service

Strong attention to detail

Customer service experience

Basic literacy and listening skills

Education

NVQ/SVQ Level One in Cleaning Building Interiors

Job description

Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Cleaning Operative to join our team based at Radius Hillhead, Cullybackey. This is a great opportunity to join a world leading facilities management company.

Working Pattern

• 5.5 hours per week
• 2 days per week
• Tuesday and Friday

Rewards

• 20 days’ annual leave (pro rata)
• Employee Assistance Program to support your health & wellbeing
• Company Pension Scheme
• Financial Education/Financial wellbeing advisory service
• Company Events

The Role

• Providing the highest level of housekeeping/cleaning service within your area of responsibility in line with the clients’ specifications
• Responding positively, politely and promptly to all customer requirements
• Providing a range of general cleaning services to include offices/meeting rooms, toilets/showers, laboratories
• Ensuring all stocks are replenished in your area of responsibility
• Ensuring regular checks are carried out to the equipment/machines used during hours of work and all the equipment is left clean
• Making yourself familiar with and follow all company procedures and regulations
• Participating in the Health and Safety Policy of the company and report any dangers to your Line Manager
• All offices, toilets, etc and amenity areas to be presented clean and tidy
• Comply with all Health, Safety & Hygiene standards
• Comply with all HACCP regulations as necessary
• Follow procedures as directed on the correct handling and use of all cleaning materials.
• Ensure all clothing, including footwear and personal hygiene is of the highest standards

The Person

• Exceptional customer service skills
• Strong attention to detail
• NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential
• Previous work experience in customer service employment
• Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.

Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Please note, the successful applicant's offer is subject to the Access NI (Basic) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which is available upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.

GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE