RF-2607-44 - Cleaning Operative

Mount Charles; Belfast City District; On-site; GBP 11,020 - 13,776; Part time

Benefits offered by this job

Annual leave 20 days

Employee assistance program

Pension scheme

Financial wellbeing advisory

Company events

Job summary

Mount Charles Group is a leading facilities management company in Ireland. We are recruiting a Cleaning Operative to join our Belfast team, delivering top-quality cleaning services across offices, toilets and meeting rooms.

The role emphasizes customer-focused service, safety, and adherence to company procedures. The position offers 4 hours per week, scheduled on Monday and Thursday, with a pro rata benefits package including leave, pension, and wellbeing support.

Qualifications

• NVQ/SVQ Level One in Cleaning Building Interiors is preferred but not required.
• Current BICS Qualifications are required for some roles and may be advantageous.
• Excellent customer service and clear communication are essential for interacting with clients.

Responsibilities

• Provide high-quality cleaning services across offices, meeting rooms, toilets, and site areas.
• Respond promptly and professionally to customer requests and maintain a tidy, safe environment.
• Monitor and replenish stocks in your area and ensure equipment is clean and well-maintained.
• Follow company procedures, health and safety guidelines, and report hazards to the Line Manager.

Skills

Exceptional customer service

Attention to detail

Communication

Education

NVQ/SVQ Level One in Cleaning Building Interiors

Current BICS Qualifications

Job description

Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves:

Do the right thing, Have fun & grow together, Take pride in what you do!

We are currently recruiting for a Cleaning Operative to join our team based at Radius Mourneview Court, Belfast. This is a great opportunity to join a world leading facilities management company.

Working Pattern

• 4 hours per week
• Monday and Thursday between 08:30-16:30

Rewards

• 20 days’ annual leave (pro rata)
• Employee Assistance Program to support your health & wellbeing
• Company Pension Scheme
• Financial Education/Financial wellbeing advisory service
• Company Events

The Role

• Providing the highest level of Cleaning service within your area of responsibility
• Responding positively, politely and promptly to all customer requirements and carry out your duties in a professional manner
• Providing a range of general cleaning services to include offices/meeting rooms, toilets, site wide
• Ensuring all stocks are replenished in your area of responsibility
• Ensuring regular checks are carried out to the equipment/machines used during hours of work and all the equipment is left clean and in good working order
• Making yourself familiar with and follow all company procedures and regulations
• Participating in the Health and Safety Policy of the company and report any dangers, or hazards you encounter to your Line Manager
• All offices, toilets, and amenity areas to be presented clean and tidy
• Comply with all Health, Safety & Hygiene standards
• Comply with all regulations as necessary
• Report defective equipment/ utensils/ work and floor surfaces or any other Health and Safety issues to your Line Manager

The Person

• Exceptional customer service skills
• Strong attention to detail
• NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential
• Previous work experience in customer service employment
• Current BICS Qualifications.
• Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.

Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.

Please note, the successful applicant's offer is subject to the Access NI (Basic) check prior to commencement of role. The Access NI Code of Practice is available upon request.

Mount Charles Group has a policy on recruiting ex-offenders, a copy of which is available upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.

GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE