RF-2608-19 - Cleaning Operative

Mount Charles; Magherafelt; Remote; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Annual leave (pro rata)

Employee Assistance Program

Company Pension Scheme

Financial education/advisory service

Company events

Job summary

Mount Charles Group is seeking a customer-focused cleaner for a part-time role in Magherafelt. You will deliver high-quality cleaning across offices and facilities to client specifications while maintaining a safe, tidy environment.

Hours are 20 per week, Monday to Friday, 9:30am–1:30pm. We value reliability, attention to detail, and a positive, professional customer service approach. Training and company benefits are provided.

Qualifications

• Exceptional customer service skills.
• Strong attention to detail.
• NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential.
• Previous work experience in customer service employment.
• Current BICS Qualifications.
• Basic statutory training to understand safety and work instructions.

Responsibilities

• Providing the highest level of cleaning service within your area of responsibility in line with client specifications.
• Responding positively, politely and promptly to customer requirements and carrying out duties professionally.
• Providing a range of general cleaning services to include offices, meeting rooms, toilets/showers, laboratories and amenity areas site wide.
• Ensuring stocks are replenished in your area of responsibility.
• Carrying out regular checks on equipment and machines used; reporting defects.
• Maintaining clean and safe working environment and following company procedures and regulations.
• Participating in Health and Safety policy and reporting hazards to Line Manager.
• Ensuring all offices and amenity areas are presented clean and tidy.
• Complying with Health, Safety & Hygiene standards and HACCP regulations as required.

Skills

Customer service

Attention to detail

Education

NVQ/SVQ Level One in Cleaning Building Interiors

BICS Qualifications

Job description

Mount Charles Group areone of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland.If you are acustomer focusedindividualand wantto join afun andfamily orientatedbusinesswhich believes people are our greatest asset,then we have a role for you!Our family values speak for themselves:
Do the right thing,Havefun & grow together,Takepride in what you do!

Working Pattern:

• 20 hours per week
• Monday to Friday
• 9:30am – 1:30pm

Rewards:

• 20 days’ annual leave (pro rata)
• Employee Assistance Program to support your health & wellbeing
• Company Pension Scheme
• Financial Education/Financial wellbeing advisory service
• Company Events

The Role:

• Providing the highest level of Cleaning service within your area of responsibility in line with the clients’ specifications
• Responding positively, politely and promptly to all customer requirements and carry out your duties in a professional and courteous manner
• Providing a range of general cleaning services to include offices/meeting rooms, toilets/showers, laboratories and amenity areas site wide
• Ensuring all stocks are replenished in your area of responsibility
• Ensuring regular checks are carried out to the equipment/machines used
• During hours of work and all the equipment is left clean and in good working order at the end of your shift, reporting any defects to your Line Manager
• Making yourself familiar with and follow all company procedures and regulations
• Participating in the Health and Safety Policy of the company and report any dangers, near misses or hazards you encounter to your Line Manager
• All offices, toilets, etc and amenity areas to be presented in a clean and tidy
• Comply with all Health, Safety & Hygiene standards
• Comply with all HACCP (Hazard analysis of critical control points) regulations as necessary

The Person:

• Exceptional customer service skills
• Strong attention to detail
• NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential
• Previous work experience in customer service employment
• Current BICS Qualifications.
• Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.
Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.
Mount Charles Group has a policy on recruiting ex-offenders, a copy of which is available upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.

GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE

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