RF-2601-56 - Mobile Cleaning Operative

Mount Charles; Belfast City District; Hybrid; GBP 17,000 - 23,000; Full time

Benefits offered by this job

22 days annual leave

Company Pension Scheme

Employee Assistance Program to support

Financial Education/Financial welling

Company Events

Job summary

Mount Charles Group is recruiting a Mobile Cleaning Operative to join our Belfast team. You will provide high-quality housekeeping services at Translink, working across the site to meet client specifications.

The role involves 37.5 hours per week, 5 days out of 7, with night shifts from 9pm to 5pm. Responsibilities include stock replenishment, equipment care, and delivering excellent customer service.

Qualifications

• Exceptional customer service skills.
• Strong attention to detail.
• Previous work experience in customer service employment.

Responsibilities

• Providing the highest level of housekeeping/ cleaning service within your area of responsibility in line with the clients’ specifications.
• Responding positively, politely and promptly to all customer requirements and carry out duties in a professional and courteous manner.
• Providing a range of general cleaning services to include offices/meeting rooms, toilets/showers, laboratories and amenity areas sitewide.
• Ensuring all stocks are replenished in your area of responsibility.
• Ensuring regular checks are carried out to equipment/machines used during hours of work and all equipment is left clean and in good working order.
• Making yourself familiar with and following all company procedures and regulations.
• Participating in the Health and Safety Policy of the company and reporting hazards to your Line Manager.
• All toilets and amenity areas presented in a clean and tidy condition.
• Reporting defective equipment/ utensils/ work surfaces or any other Health and Safety issues.

Skills

Exceptional customer service

Attention to detail

Customer service experience

Job description

Mount Charles Group areone of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland.If you are acustomer focusedindividualand wantto join afun andfamily orientatedbusinesswhich believes people are our greatest asset,then we have a role for you!Our family values speak for themselves:

Do the right thing,Havefun & grow together,Takepride in what you do!

We are currently recruiting foraMobile Cleaning Operative to join our team based atTranslink, Belfast.This isa great opportunityto join a world leading facilities management company.

Working Pattern:

• 37.50 Hours Per Week
• 5 Days out of 7
• 9pm to 5pm
• Night Duty

Rewards:

• 22 days annual leave
• Company Pension Scheme
• Employee Assistance Program to support your health & wellbeing
• Financial Education/Financial wellbeing advisory service
• Company Events

The Role:

• Providing the highest level of housekeeping/Cleaning service within your area of responsibility in line with the clients’ specifications
• Responding positively,politelyand promptly to all customer requirements and carry out your duties in a professional and courteousmanner
• Providinga range of general cleaning services to include offices/meeting rooms, toilets/showers,laboratoriesand amenity areas sitewide
• Ensuring all stocks are replenished in your area ofresponsibility
• Ensuring regular checks are carried out to the equipment/machines used during hours of work and all the equipment is left clean and in good working order at the end of your shift, reporting any defects to your LineManager
• Making yourself familiar with and follow all company procedures andregulations
• Participating in the Health and Safety Policy of the company and report any dangers, near misses or hazards youencounterto your LineManager
• All toilets, etc and amenity areas to be presented in a clean andtidy
• Report defective equipment/ utensils/ work and floor surfaces or any other Health and Safety issues.

The Person:

• Exceptional customer service skills
• Strong attention to detail
• Previouswork experience in customer service employment

Desirable Criteria

• Current BICS Qualifications
• NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential
• Full clean driving licence(if using own or company vehicle)
• Access to own transport

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.

Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.

The successful candidate's job offer will be subject to passing a Personal Track Safety Medical Assessment. This will include a full and thorough medical, (including a drug and alcohol test) for the purpose of Public Train Safety prior to appointment.

Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.

GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE

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