RF-2602-78 - Cleaning Operative

Mount Charles; Lisburn; On-site; GBP 11,000 - 13,000; Part time

Benefits offered by this job

22 days annual leave

Company Pension Scheme

Employee Assistance Program

Financial education advisory service

Company events

Onsite parking

Job summary

A leading facilities management provider in Northern Ireland is seeking a dedicated Cleaning Service Operator for part-time work. The role involves delivering exceptional cleaning services, responding to customer needs professionally, and maintaining cleanliness across various areas. Ideal candidates will possess strong attention to detail and excellent customer service skills. The position offers 22 days of annual leave and a company pension scheme, making it a great opportunity for those seeking a family-oriented work environment.

Qualifications

• Exceptional customer service skills required.
• Must be physically fit to perform manual duties.
• Basic reading, writing, speaking, and listening skills essential.

Responsibilities

• Provide high-level cleaning service per client specifications.
• Respond promptly to customer requirements professionally.
• Ensure all areas are presented clean and tidy.
• Perform regular checks on equipment and ensure it's clean at the end of shifts.

Skills

Customer service skills

Attention to detail

Physical fitness

Education

NVQ/SVQ Level One in Cleaning Building Interiors

Job description

Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business that believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do!

Working Pattern

• 4 Hours Per Week
• Tuesday & Thursday
• 9:30pm – 11:30pm
• Times can be discussed during interview

Rewards

• 22 days annual leave
• Company Pension Scheme
• Employee Assistance Program to support your health & wellbeing
• Financial Education/Financial wellbeing advisory service
• Company Events
• Onsite Parking Available

The Role

• Providing the highest level of Cleaning service within your area of responsibility in line with the clients’ specifications
• Responding positively, politely and promptly to all customer requirements and carry out your duties in a professional courteous manner
• Providing a range of general cleaning services to include offices/meeting rooms, toilets/showers, laboratories and amenity areas site wide
• Ensuring all stocks are replenished in your area of responsibility
• Ensuring regular checks are carried out to the equipment/machines used
• During hours of work and all the equipment is left clean and in good working order at the end of your shift, reporting any defects
• Making yourself familiar with and follow all company procedures and regulations
• Participating in the Health and Safety Policy of the company and report any dangers, near misses or hazards
• All offices, toilets, etc and amenity areas to be presented in a clean and tidy

The Person

• Exceptional customer service skills
• Strong attention to detail
• NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential
• Previous work experience in customer service employment
• Must be physically fit to carry out manual duties
• Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customer on a day-to-day basis.

Desirable Criteria

• Current BICS Qualifications

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. Due to the number of applicants Mount Charles receives, we only respond to short‑listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. Please note, the successful applicant’s offer is subject to the Access NI (Basic) check prior to commencement of role. The Access NI Code of Practice is available upon request. Mount Charles Group has a policy on recruiting ex‑offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.

GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE

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