RF-2607-39 - Cleaning Operative

Mount Charles; Belfast City District; On-site; GBP 1,800 - 2,400; Part time

Benefits offered by this job

20 days annual leave (pro rata)

Employee assistance program

Company pension scheme

Financial education advisory service

Company events

Job summary

Mount Charles Group is recruiting a Cleaning Operative to join our Belfast team, based at Radius Shankill Road. You will deliver high-quality cleaning across offices and facilities in a world-leading facilities management company.

Working pattern: 4 hours per week, 2 hours per day, Monday and Thursday between 08:30-16:30. The role requires exceptional customer service, strong attention to detail and reliability, with basic safety training and opportunities for development.

Qualifications

• Exceptional customer service skills.
• Strong attention to detail.
• NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential.
• Previous work experience in customer service employment.
• Basic statutory training for the role to understand safety and work instructions.

Responsibilities

• Providing the highest level of cleaning service within your area of responsibility.
• Responding positively, politely and promptly to customer requirements.
• Carrying out general cleaning services to include offices and toilets.
• Ensuring stocks are replenished in your area of responsibility.
• Ensuring equipment is clean and functioning and left in good order.
• Complying with Health, Safety & Hygiene standards and company procedures.

Skills

Customer service

Attention to detail

Teamwork

Communication

Education

NVQ/SVQ Cleaning (advantage)

Basic reading/writing/speaking

Job description

Mount Charles Group areone of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland.If you are acustomer focusedindividualand wantto join afun andfamily orientatedbusinesswhich believes people are our greatest asset,then we have a role for you!Our family values speak for themselves:

Do the right thing,Havefun & grow together,Takepride in what you do!

We are currently recruiting for a Cleaning Operative to join our team based at Radius Shankill Road, Belfast. This is a great opportunity to join a world leading facilities management company.

Working Pattern:

• 4 hours per week
• 2 hours per day
• Monday andThursday between 08:30- 16:30

Rewards:

• 20 days’ annual leave (pro rata)
• Employee Assistance Program to support your health & wellbeing
• Company Pension Scheme
• Financial Education/Financial wellbeing advisory service
• Company Events

The Role:

• Providing the highest level of Cleaning service within your area of responsibility
• Responding positively, politely and promptly to all customer requirements and carry out your duties in a professional manner
• Providing a range of general cleaning services to include offices/meeting rooms, toilets, site wide
• Ensuring all stocks are replenished in your area of responsibility
• Ensuring regular checks are carried out to the equipment/machines used during hours of work and all the equipment is left clean and in good working order
• Making yourself familiar with and follow all company procedures and regulations
• Participating in the Health and Safety Policy of the company and report any dangers, or hazards you encounter to your Line Manager
• All offices, toilets, and amenity areas to be presented clean and tidy
• Comply with all Health, Safety & Hygiene standards
• Comply with all regulations as necessary
• Report defective equipment/ utensils/ work and floor surfaces or any other Health and Safety issues to your Line Manager

The Person:

• Exceptional customer service skills
• Strong attention to detail
• NVQ/SVQ Level One in Cleaning Building Interiors would be an advantage but not essential
• Previous work experience in customer service employment
• Current BICS Qualifications.
• Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.

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