RevOps Analyst — Hybrid, AI & Automation Focus

Omniplex Learning; St Albans; Hybrid; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Hybrid work

St Albans office

25 days leave

Private medical insurance

Group life insurance

Birthday off

Job summary

Omniplex Learning is seeking a curious and analytical Revenue Operations Analyst to improve commercial processes from lead through renewal. You will work with the RevOps Lead to translate complex ways of working into clear processes and requirements, support system changes and adoption.

The role offers a hybrid working model with three days in our St Albans office, a competitive salary, private medical insurance and Life Insurance, 25 days annual leave, and team events.

Qualifications

• Strong analytical and problem-solving skills with the ability to ask thoughtful questions before proposing solutions.
• Organised and detail-focused approach to manage multiple actions and priorities.
• Clear written and verbal communication with the knack for simplifying complex information.
• Comfort using digital and AI tools for research, analysis and documentation.
• Exposure to CRMs or other business systems through work, internship, university or projects.
• Interest in using AI and automation to improve team workflows and business problems.

Responsibilities

• Capture current ways of working and create clear current and target process maps.
• Identify gaps and translate them into requirements, user stories and acceptance criteria.
• Document process scenarios across lead, opportunity, order/billing, customer usage and renewal.
• Support testing, record results and flag delivery challenges before go-live.
• Create practical guides and training materials based on user questions and feedback.
• Help maintain an Enablement Hub with self-service learning content.

Skills

Analytical thinking

Problem solving

Communication

Questioning

CRM exposure

AI tools experience

Tools

HubSpot

Salesforce

Outreach

Miro

Jira

Claude

Cognism

Clay

Job description

Omniplex Learning is seeking a curious and analytical Revenue Operations Analyst to improve commercial processes from lead through renewal. You will work with the RevOps Lead to translate complex ways of working into clear processes and requirements, support system changes and adoption.

The role offers a hybrid working model with three days in our St Albans office, a competitive salary, private medical insurance and Life Insurance, 25 days annual leave, and team events.