Revenues & Benefits Officer

Wmjobs; Lichfield; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Flexible/hybrid working

26 days annual leave

Training and development

Staff shop

Employee assistance programme

Private healthcare after 6 months

Free car parking

Job summary

Lichfield District Council is seeking an experienced Revenue and Benefits Officer to join the Revenues and Benefits team. You will manage Council Tax, Non-Domestic Rating, BIDS, billing, collection and enforcement, and pursue debts for sundry income and Housing Benefit overpayments.

This is a flexible hybrid role with a 37-hour week. You will work across service areas, participate in training to expand benefits processing knowledge, and keep up to date with legislation and policy changes.

Qualifications

• Experience in Revenues and Benefits, with knowledge of Council Tax and Non-Domestic Rating.
• Ability to manage debts and enforce collections, including Housing Benefit overpayments.
• Flexibility to work across service areas and participate in training to expand Benefits processing knowledge.

Responsibilities

• Deliver Council Tax, Non-Domestic Rating and Benefits functions including billing, collection and enforcement.
• Maintain and actively pursue debts for sundry income and Housing Benefit overpayments.
• Work flexibly across the Revenues and Benefits service and attend training to develop processing resilience.

Job description

Lichfield District Council - Revenue and Benefits Officer

If you want a rewarding role delivering the highest levels of service, welcome the challenge of working within a Team, then we want to hear from you.

Lichfield District Council is looking an experienced Revenue and Benefits Officer to join our Revenue and Benefits team.

The successful candidate will;

Operate within a generically focused Revenues and Benefits team with the responsibility for delivering the following key functions:

Council Tax, Non-Domestic Rating and BIDS, billing, collection and enforcement.

Maintain and actively pursue debts for sundry income and Housing Benefit overpayments.

This is a generic job description, and the post holder is expected to work flexibly across the service areas to meet the changing demands and achieve a first point of contact resolution wherever possible. As the team moves towards a more generic-focused service the post holder is expected to attend training to expand their Benefits processing knowledge and provide additional processing resilience and support to the Benefits team.

These services are carried out in compliance with the appropriate Legislation and in accordance with the Council's policies and procedures. The post holder will be required to keep up to date with Legislative and policy changes relating to the Revenues and Benefits service area.

Please see the attached Job Description and Person Specification to see what we are looking for from the successful candidate.

About Lichfield District Council

• Lichfield is a Cathedral City with a vibrant and culturally diverse parish, located within the county of Staffordshire
• Good commuter links to Birmingham New Street Station and future HS2
• We offer;
  • Flexible working/Hybrid working to support work-life balance with a requirement of 2-day office based, dependent on your location
  • 26 days annual leave plus public holidays (depending on length of service)
  • Training and Development support
  • My staff shop
  • Employee Assistance Programme, providing advice and counselling programmes.
  • Private Healthcare after 6 months service
  • Free car parking

At Lichfield District Council we are committed to creating a positive environment and culture that promotes equality, diversity and inclusion. We welcome applications from all backgrounds regardless of age, disability, gender identity and expression, sexual orientation, race or ethnicity, religious or spiritual belief, and those with caring responsibilities. All applicants are selected based on experience, knowledge and skills which are identified in the person specification.

Salary Band G

Hours: 37 Hours/week

Attached documents
Revenues Officer JD and PS.pdf