Revenues & Welfare Applications Lead - Welfare

Slough; Slough; Hybrid; GBP 50,000 - 55,000; Full time

Benefits offered by this job

26 days annual leave

Local Government Pension Scheme

Wellbeing initiatives

Tax-free childcare services

Season ticket loan

Job summary

Slough Borough Council is seeking an experienced Revenues & Welfare Applications Lead to maintain and develop the Council's core Welfare systems, ensuring security and efficiency. Working with the Systems & Control Manager, you will provide technical leadership for Welfare-related developments and support wider Revenues functions as needed.

You will lead on the administration, configuration and optimisation of MRI (Capita) and Civica360 systems, manage upgrades and interfaces, develop reports

Responsibilities

• Lead on administration, configuration and optimisation of MRI (Capita) and Civica360 systems.
• Manage system upgrades, interfaces, reports and SQL queries.
• Investigate and resolve complex issues and support major projects such as annual billing and year-end processes.

Job description

• Directorate:Corporate Resources
• Pay Level:8, £49,868 - £55,273 (Fully inclusive of Local Weighting Allowance)
• Contract Type:Permanent
• Working Hours:37hours per week
• Location:Observatory House/ Slough Hybrid(minimum 2 days per week in the office)
• DBS requirement:Basic

The closing date for applications is midnight on Friday, 2nd October 2026

Interviews will be held week commencing 12th October 2026

What you’ll be doing:

As the Revenues & Welfare Applications Lead - Welfare, you will play a key role in maintaining, developing and supporting the Council's core Revenues and Welfare systems, ensuring they remain secure, efficient and fit for purpose. Working closely with the Revenues and Welfare Systems & Control Manager, you will provide expert technical leadership for Welfare-related system developments while supporting wider Revenues functions as required.

You will lead on the administration, configuration and optimisation of MRI (formerly Capita) and Civica360 systems, manage system upgrades and interfaces, develop reports and SQL queries, investigate and resolve complex issues, and support major projects such as annual billing and year-end processes.

This is an excellent opportunity for an experienced systems professional who enjoys using technology, data and innovation to improve services for residents and support critical council functions.

Our Council:

Our vision is to make a difference to our communities and environment. Every employee contributes to services for local people, directly or by supporting colleagues. We celebrate diversity and want residents to enjoy fulfilling, prosperous and healthy lives.

What we offer:

We offer a supportive place to grow your career, where your input is valued and heard. You will join a friendly, collaborative environment where ambition and innovation are encouraged.

We support flexible and hybrid working to help colleagues achieve a positive work-life balance. We welcome applications from all backgrounds, recruit on merit and value a workforce that reflects the communities we serve.

Annual increments, where applicable, are usually payable on 1 April, subject to six months’ service and satisfactory performance, until the maximum spinal column point is reached.

Alongside a competitive salary, we provide:

• 26 days’ annual leave, rising to 30 days after 2 years and 33 days after 5 years’ service.
• The Local Government Pension Scheme
• Wellbeing initiatives and employee networks that help us celebrate and promote equality.
• Tax-free childcare and childcare services
• Season ticket loan to help with rail or bus travel to and from work.

Accessibility and Support:

Slough Borough Council is an inclusive employer. If you need support during the application process or reasonable adjustments for interview, please contact our Recruitment Team: [e-mail].

Information shared will be treated confidentially and used only to provide appropriate support throughout recruitment and beyond.

Our staff networks represent diverse colleague groups and help make the Council a place where people feel included and can thrive.

Right to Work and Checks:

Applicants must have the right to work in the UK. If you require sponsorship, please note that we are unable to provide visa sponsorship for this role.

We are committed to safeguarding children, young people and vulnerable adults. Appointments are subject to satisfactory pre-employment checks.

Our 8 Core Skills

The Council reserves the right to close adverts early should we receive a number of suitable applications.