Retail Tech Business Analyst – Drive Growth

URBN Urban Outfitters, Inc.; Greater London; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Work-life balance

Flexible start/finish times

Bring your dog to work

Employee discount

Private Medical Insurance

Cycle to work scheme

On-site gym and wellness room

Job summary

URBN UK Limited is seeking a Business Analyst to bridge the Information Technology department and business teams for Anthropologie, Urban Outfitters and Free People brands. You will analyze processes, identify improvement opportunities and implement solutions that drive efficiency and growth across multiple retail verticals.

The role requires collaboration with cross-functional teams, strong stakeholder engagement and experience in retail systems.

Qualifications

• Knowledge of Retail Systems – PLM, PIM, ERP, POS, Planning, Allocation, Supply Chain, Marketing, Ecomm, Finance.
• Experience of B2B and B2C solutions in a Retail/Wholesale business.
• Fashion retail experience ideal but not essential.
• Excellent interpersonal and communication skills both oral and written.
• Ability to work under pressure and deliver to deadlines.
• Strong attention to detail with emphasis on both quality and speed.
• Ability to prioritize work effectively and handle multiple competing demands.
• Analytical and Project Management Skills.
• General awareness of AI concepts and tools and a willingness to develop proficiency as part of the role.

Responsibilities

• Provide the first level of triage of complex issues, analyse options, explain the impact and partner with internal teams to work towards the best solution to the problem.
• Collaborate with stakeholders to gather and document business requirements across various departments.
• Develop and maintain business process models to illustrate current and future states.
• Help to manage and develop execution of QA test plans for enhancements and large projects.
• Communicate and coordinate project activities with business, technical and IT organisations.
• Assess projects and identify essential tasks; reprioritise tasks dynamically during the project; perform risk assessments; identify and evaluate alternatives.

Skills

Retail systems knowledge

B2B and B2C retail experience

Stakeholder engagement

Analytical thinking

Project management

Communication skills

AI awareness

Job description

URBN UK Limited is seeking a Business Analyst to bridge the Information Technology department and business teams for Anthropologie, Urban Outfitters and Free People brands. You will analyze processes, identify improvement opportunities and implement solutions that drive efficiency and growth across multiple retail verticals.

The role requires collaboration with cross-functional teams, strong stakeholder engagement and experience in retail systems.