URBN Junior Tech Business Analyst

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly); Greater London; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Flexible start/finish times

Dog-friendly office

Employee Assistance program

Private Medical Insurance

URBN Brand discounts

Volunteer day

Cycle to work scheme

Learning & development support

Job summary

URBN UK Limited, part of the URBN Group, is seeking a Junior Business Analyst to bridge IT and our brands Anthropologie, Urban Outfitters, and Free People. You will support senior colleagues by analysing business processes and documenting requirements to ensure retail solutions drive efficiency across our global portfolio.

You will learn to triage system issues, model as-is/to-be states, gather requirements, and run QA tests. UK travel is expected; join a team focused on detail and impact.

Qualifications

• Experience with Retail Systems including PLM, PIM, ERP, POS, Planning and Supply Chain.
• Familiarity with B2B and B2C solutions in retail/wholesale contexts.
• Fashion retail experience is a plus.
• Strong interpersonal and written/oral communication skills.
• Attention to detail with emphasis on quality and speed.
• Ability to prioritise work in a fast-paced environment with competing deadlines.
• Analytical and project management abilities.

Responsibilities

• Triage: provide initial support for system issues and analyse options with internal teams.
• Process documentation: develop and maintain models for as-is and to-be states.
• Requirements support: gather and document clear business requirements from stakeholders.
• Quality assurance: execute QA test plans for enhancements and large projects.
• Task management: identify essential tasks and help reprioritise work in a fast-paced setting.
• Some UK travel is required.

Skills

Retail systems knowledge

B2B and B2C retail/wholesale

Fashion retail experience

Interpersonal & written/oral comms

Attention to detail

Prioritisation in fast-paced env

Analytical & project management

Job description

URBN UK Limited is part of the URBN Group, a global retailer, with its European Head Office located in London. Its retail offering in Europe takes the form of three brands. With stores in more than 10 European countries and a strong e-commerce presence, we’re driven by the same core values as our customers, and we approach our work with a sense of community and purpose that sets our brands apart. We love what we do.

Role Summary

As a Junior Business Analyst at URBN, you will serve as a foundational link between our Information Technology Department and our iconic brands - Anthropologie, Urban Outfitters, and Free People. You will support senior team members in analyzing business processes, documenting requirements and ensuring that our retail solutions enhance efficiency across our global portfolio.

What You'll Be Doing

• Triage Assistance: Provide initial support for system issues, helping to analyze options and escape complex problems to internal teams.
• Process Documentation: Help develop and maintain business process models to illustrate "as-is" and "to-be" states.
• Requirements Support: Assist in gathering and documenting clear business requirements from cross-functional stakeholders.
• Quality Assurance: Execute QA test plans for system enhancements and large-scale projects to ensure solutions meet business needs.
• Task Management: Learn to identify essential project tasks and assist in reprioritizing work dynamically in a fast-paced environment.
• Some UK travel required

What You'll Need

• Knowledge and experience of Retail Systems – PLM, PIM, ERP, POS, Planning, Allocation, Supply Chain, Marketing, Ecomm, Finance
• Familiarity with B2B and B2C solutions within a retail or wholesale context
• Fashion retail experience ideal but not essential
• Excellent interpersonal and communication skilks both oral and written
• Strong attention to detail with emphasis on both quality and speed
• Ability to prioritize work effectively in a fast-paced environment and handle multiple competing deadlines
• Analytical and Project Management Skills

#URBN

The Perks

• Work-life balance:
  • Flexible start and finish times
  • Bring your dog to work
• Wellbeing:
  • Employees Assistance program to support with mental, physical and financial health
  • Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount off external gym memberships
  • Private Medical Insurance
• Employee Discount:
  • Up to 40% off at all URBN Brands
• Community:
  • One paid day to either volunteer or fundraise for a charity of your choice
• Travel:
  • Cycle to work scheme, season ticket loan
• Continued Development:
  • We offer structured support within the business alongside continued learning and development

Equal Opportunity Statement

URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.