Junior Tech Business Analyst: Flexible Retail Systems

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly); Greater London; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Flexible start/finish times

Dog-friendly office

Employee Assistance program

Private Medical Insurance

URBN Brand discounts

Volunteer day

Cycle to work scheme

Learning & development support

Job summary

URBN UK Limited, part of the URBN Group, is seeking a Junior Business Analyst to bridge IT and our brands Anthropologie, Urban Outfitters, and Free People. You will support senior colleagues by analysing business processes and documenting requirements to ensure retail solutions drive efficiency across our global portfolio.

You will learn to triage system issues, model as-is/to-be states, gather requirements, and run QA tests. UK travel is expected; join a team focused on detail and impact.

Qualifications

• Experience with Retail Systems including PLM, PIM, ERP, POS, Planning and Supply Chain.
• Familiarity with B2B and B2C solutions in retail/wholesale contexts.
• Fashion retail experience is a plus.
• Strong interpersonal and written/oral communication skills.
• Attention to detail with emphasis on quality and speed.
• Ability to prioritise work in a fast-paced environment with competing deadlines.
• Analytical and project management abilities.

Responsibilities

• Triage: provide initial support for system issues and analyse options with internal teams.
• Process documentation: develop and maintain models for as-is and to-be states.
• Requirements support: gather and document clear business requirements from stakeholders.
• Quality assurance: execute QA test plans for enhancements and large projects.
• Task management: identify essential tasks and help reprioritise work in a fast-paced setting.
• Some UK travel is required.

Skills

Retail systems knowledge

B2B and B2C retail/wholesale

Fashion retail experience

Interpersonal & written/oral comms

Attention to detail

Prioritisation in fast-paced env

Analytical & project management

Job description

URBN UK Limited, part of the URBN Group, is seeking a Junior Business Analyst to bridge IT and our brands Anthropologie, Urban Outfitters, and Free People. You will support senior colleagues by analysing business processes and documenting requirements to ensure retail solutions drive efficiency across our global portfolio.

You will learn to triage system issues, model as-is/to-be states, gather requirements, and run QA tests. UK travel is expected; join a team focused on detail and impact.