URBN Junior Tech Business Analyst

URBN; Greater London; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Flexible hours

Dog-friendly workplace

Employee discounts

Private medical insurance

On-site gym and wellness room

Cycle to work

Learning & development support

Volunteer day

Job summary

URBN UK Limited is seeking a Junior Business Analyst to join our IT bridge between the tech team and Anthropologie, Urban Outfitters, and Free People. You will support senior colleagues by analyzing business processes, capturing requirements and ensuring retail solutions boost efficiency across URBN's European portfolio.

You will document as-is and to-be processes, assist in stakeholder requirements, and perform QA for large-scale projects while learning to manage tasks in a dynamic environment.

Qualifications

• Experience with retail systems such as PLM, PIM, ERP, POS, Planning, Allocation, Supply Chain, Marketing, Ecomm, Finance.
• Familiarity with B2B and B2C solutions in retail or wholesale environments.
• Fashion retail experience is helpful but not required.

Responsibilities

• Provide initial triage for system issues and escalate where needed.
• Help document and maintain business process models (as-is / to-be).
• Assist in gathering and documenting clear business requirements from stakeholders.
• Execute QA test plans for enhancements and projects.
• Identify and reprioritize project tasks in a fast-paced environment.
• Some UK travel may be required.

Skills

Retail systems knowledge

B2B/B2C familiarity

Interpersonal skills

Detail-oriented

Prioritization

Analytical & PM skills

Tools

PLM

PIM

ERP

POS

Job description

About Us

URBN UK Limited is part of the URBN Group, a global retailer, with its European Head Office located in London. Its retail offering in Europe takes the form of three brands.

With stores in more than 10 European countries and a strong e-commerce presence, we’re driven by the same core values as our customers, and we approach our work with a sense of community and purpose that sets our brands apart. We love what we do.

Role Summary

As a Junior Business Analyst at URBN, you will serve as a foundational link between our Information Technology Department and our iconic brands - Anthropologie, Urban Outfitters, and Free People.

You will support senior team members in analyzing business processes, documenting requirements and ensuring that our retail solutions enhance efficiency across our global portfolio.

What You'll Be Doing

• Triage Assistance: Provide initial support for system issues, helping to analyze options and elevate complex problems to internal teams.
• Process Documentation: Help develop and maintain business process models to illustrate "as-is" and "to-be" states.
• Requirements Support: Assist in gathering and documenting clear business requirements from cross-functional stakeholders.
• Quality Assurance: Execute QA test plans for system enhancements and large-scale projects to ensure solutions meet business needs.
• Task Management: Learn to identify essential project tasks and assist in reprioritizing work dynamically in a fast-paced environment.
• Some UK travel required

What You'll Need

• Knowledge and experience of Retail Systems – PLM, PIM, ERP, POS, Planning, Allocation, Supply Chain, Marketing, Ecomm, Finance
• Familiarity with B2B and B2C solutions within a retail or wholesale context
• Fashion retail experience ideal but not essential

• Excellent interpersonal and communication skilks both oral and written
• Strong attention to detail with emphasis on both quality and speed
• Ability to prioritize work effectively in a fast-paced environment and handle multiple competing deadlines
• Analytical and Project Management Skills

#URBN #LI-ER1

The Perks

• Work-life balance:
  • Flexible start and finish times
  • Bring your dog to work
• Wellbeing:
  • Employees Assistance program to support with mental, physical and financial health
  • Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount off external gym memberships
  • Private Medical Insurance
• Employee Discount:
  • Up to 40% off at all URBN Brands
• Community:
• • One paid day to either volunteer or fundraise for a charity of your choice
• Travel:
  • Cycle to work scheme, season ticket loan
• Continued Development:
  • We offer structured support within the business alongside continued learning and development

Equal Opportunity Statement

URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.