Retail Team Manager: Lead, Inspire & Drive Sales

Matalan; Lancashire; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

20% colleague discount

25 days annual leave + bank holidays

Optional extra holiday buy scheme

1 extra free day leave for wellbeing

Thrive Recognition Scheme

Employee Assistance Programme & Well‑l

Life Assurance

Retail Rewards platform discounts

Pension Scheme

Career development opportunities

Job summary

Matalan is seeking a Team Manager to lead a busy store, champions our values and delivers strong sales and service. You will coach a high-energy team, ensure a great customer experience and uphold VM standards across the store.

You will be responsible for opening/closing duties, managing daily operations, and implementing seasonal layouts while leveraging customer feedback to drive continuous improvements.

Qualifications

• Experience in a similar role in Fashion or Homeware Retail
• Confident communicator who can engage and motivate others
• Proven leadership experience
• Good understanding of Visual Merchandising (VM)
• Ability to identify sales opportunities and drive new ideas
• Knowledge of operational processes and costs in retail
• Ability to work under pressure and adapt to change

Responsibilities

• Coach and motivate team members as part of the store management team
• Run the store in the absence of the Store Manager and use customer feedback to improve the shopping experience
• Drive sales targets and explore sales opportunities
• Lead the implementation of seasonal layouts and visual guidelines throughout the store
• Open and close the store
• Upskill team members with regular feedback to drive performance

Skills

Retail leadership

Communication

Leadership experience

VM knowledge

Sales opportunities

Retail operations

Adaptability

Team coaching

Job description

Matalan is seeking a Team Manager to lead a busy store, champions our values and delivers strong sales and service. You will coach a high-energy team, ensure a great customer experience and uphold VM standards across the store.

You will be responsible for opening/closing duties, managing daily operations, and implementing seasonal layouts while leveraging customer feedback to drive continuous improvements.