Retail Team Manager - Drive Sales & Inspire Performance

Matalan; Plymouth; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

20% colleague discount

25 days annual leave + bank holidays

Holiday buy scheme

Extra day leave for wellbeing

Pension Scheme

Career development

Job summary

Matalan is seeking a Team Manager to drive sales, coach a high‑performing team and maintain excellent customer service standards in-store. You will role model Matalan values, lead in the store in the absence of the Store Manager, and translate customer feedback into a superior shopping experience.

You will drive sales opportunities, manage seasonal layouts, and ensure store opening/closing duties are performed while upskilling colleagues for improved performance.

Qualifications

• Experience in a similar role in fashion or homeware retail.
• Confident communicator who can engage and motivate others.
• Proven leadership experience.
• Understanding of Visual Merchandising (VM).
• Ability to identify sales opportunities and drive ideas.
• Knowledge of retail operational processes with cost awareness.

Responsibilities

• Drive sales targets and explore sales opportunities.
• Be a role model of outstanding customer service and Matalan values.
• Lead the implementation of seasonal layouts and visual guidelines.
• Open and close the store.
• Upskill team members and provide regular feedback to drive performance.

Skills

Confident communicator

Leadership experience

Retail experience

VM knowledge

Sales opportunities

Job description

Matalan is seeking a Team Manager to drive sales, coach a high‑performing team and maintain excellent customer service standards in-store. You will role model Matalan values, lead in the store in the absence of the Store Manager, and translate customer feedback into a superior shopping experience.

You will drive sales opportunities, manage seasonal layouts, and ensure store opening/closing duties are performed while upskilling colleagues for improved performance.