Retail Team Leader – Lead Service & Stock

Waitrose & Partners; Alderley Edge; Sur place; GBP 22 000 - 28 000; Plein temps

Résumé du poste

Waitrose & Partners is seeking a Team Leader for one of our shops. You will support management, lead colleagues, and ensure safe, customer-focused service while driving store performance.

Key duties include helping with daily operations, fulfilling online orders, stock replenishment and collaboration across departments. DBS checks may be required; flexible hours and a strong customer focus are valued in this role.

Qualifications

• Good people and leadership skills.
• Good understanding of retail and how to maximise commercial success.
• Experience of working in a customer facing role
• Good stakeholder management skills when working with third parties and the wider Partnership.

Responsabilités

• Supporting the shop's management team with managerial tasks and work with all other areas of the shop to meet customer demand.
• Ensuring Partners are operating in a safe and legal manner.
• Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
• Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
• Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
• Being proactive in helping to drive the commercial performance for the shop, offering ideas for continuous improvement to the operation.
• Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
• Maintaining a safe and tidy working environment with general shopkeeping tasks.

Connaissances

People leadership

Retail knowledge

Customer facing

Stakeholder management

Description du poste

Waitrose & Partners is seeking a Team Leader for one of our shops. You will support management, lead colleagues, and ensure safe, customer-focused service while driving store performance.

Key duties include helping with daily operations, fulfilling online orders, stock replenishment and collaboration across departments. DBS checks may be required; flexible hours and a strong customer focus are valued in this role.