Retail Team Leader - Elevate Customer Experience & Sales
Mountain Group
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Benefits offered by this job
Job summary
Mountain Warehouse in Gloucester is seeking an Assistant Store Manager to partner with the Store Manager in driving store success and delivering an exceptional shopping experience. You will lead daily operations, coach a high-performing team, and uphold brand standards with a focus on customer service and sales performance.
You will be responsible for training, stock management, and loss prevention while fostering a collaborative, energetic shopping environment that engages the local community
Qualifications
- Proven leadership of retail teams in a fast-paced environment.
- Strong communication and interpersonal skills with colleagues and customers.
- Experience in coaching and developing staff to improve performance.
Responsibilities
- Partner with the Store Manager to lead a motivated, high-performing team.
- Drive training and development to help staff excel and grow.
- Ensure excellent customer service and brand representation.
- Maintain visual merchandising standards and store cleanliness.
- Support in achieving sales targets and profitability through effective strategies.
- Monitor KPIs and manage stock replenishment and loss prevention.
Skills
Job description
Mountain Warehouse in Gloucester is seeking an Assistant Store Manager to partner with the Store Manager in driving store success and delivering an exceptional shopping experience. You will lead daily operations, coach a high-performing team, and uphold brand standards with a focus on customer service and sales performance.
You will be responsible for training, stock management, and loss prevention while fostering a collaborative, energetic shopping environment that engages the local community
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