Retail Assistant Store Manager — Lead & Elevate Service

Animal; York and North Yorkshire; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Monthly Bonus Scheme

Colleague Discount

28 days annual leave

Job summary

Mountain Warehouse in York is seeking an Assistant Store Manager to partner with the Store Manager in delivering outstanding customer experiences and driving store performance. You will lead daily operations, develop the team, and uphold brand standards to ensure a welcoming shopping environment.

The role requires strong leadership, clear communication, and a proactive approach to training, stock management, and safety. You will shape the store culture and contribute to community engagement.

Qualifications

• Experience leading a retail team and driving customer experience.
• Proven ability to meet sales targets and manage inventory.
• Strong communication with staff and customers; coaching skills.

Responsibilities

• Lead daily store operations in partnership with the Store Manager.
• Develop and train team to deliver high performance and customer service.
• Monitor KPIs and drive sales strategies to achieve targets.
• Oversee stock levels, replenishment, and loss prevention.

Skills

Leadership

Team management

Communication

Customer service

Sales skills

KPI analysis

Recruiting

Visual merchandising

Health & safety

Job description

Mountain Warehouse in York is seeking an Assistant Store Manager to partner with the Store Manager in delivering outstanding customer experiences and driving store performance. You will lead daily operations, develop the team, and uphold brand standards to ensure a welcoming shopping environment.

The role requires strong leadership, clear communication, and a proactive approach to training, stock management, and safety. You will shape the store culture and contribute to community engagement.