Assistant Store Manager: Lead Team, Elevate Experience

Mountain Warehouse; Hereford; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Monthly bonus

Colleague discount 50%

Annual leave 28 days

Employee assistance programme

Hardship scheme

Referral incentive

Pension scheme

Length of service awards

Uniform allowance

Job summary

Mountain Warehouse Hereford is seeking an Assistant Store Manager to partner with the Store Manager in driving the store’s success. You will lead daily operations, foster a collaborative team environment, and help create an exceptional shopping experience while upholding Mountain Warehouse standards.

You will develop your team, maintain visual standards, ensure health and safety, recruit top talent, and drive sales by monitoring KPIs and stock management.

Qualifications

• Experience leading teams in retail management.
• Strong communication and coaching skills.
• Proven ability to drive sales and meet targets.

Responsibilities

• Lead a motivated, engaged, high-performing team alongside the Store Manager.
• Foster a collaborative, supportive work environment with clear communication.
• Drive training and development to help the team excel and grow.
• Communicate clearly to ensure alignment and trust across the team.
• Keep the team informed with product knowledge to deliver outstanding customer service.
• Assist with day-to-day store operations in line with policies.
• Maintain high visual merchandising and housekeeping standards.
• Prioritise health and safety with regular risk assessments.
• Recruit and retain top talent to build a strong team.

Skills

Leadership

Customer service

Communication

Retail management

Job description

Mountain Warehouse Hereford is seeking an Assistant Store Manager to partner with the Store Manager in driving the store’s success. You will lead daily operations, foster a collaborative team environment, and help create an exceptional shopping experience while upholding Mountain Warehouse standards.

You will develop your team, maintain visual standards, ensure health and safety, recruit top talent, and drive sales by monitoring KPIs and stock management.