Retail Support Specialist

Tapestry, Inc.; Ellesmere Port; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Employee discount

Career progression

Volunteer day

Job summary

Kate Spade New York in the United Kingdom seeks a Sales Support Associate to keep the store organized, process deliveries, replenish floors, and uphold store standards.

You will engage customers, support omni/virtual selling, and contribute to a vibrant, inclusive team while delivering exceptional service in a fast-paced retail environment. Flexible schedule including weekends and peak periods, with opportunities for growth, staff discounts, and community involvement.

Qualifications

• Retail experience and a passion for service.
• Excellent client service and communication; ability to engage customers on the floor.
• Strong communication and an elevated sense of personal style.
• Social media awareness and willingness to learn omni/virtual selling techniques.
• Ability to work in a fast-paced environment; strong English proficiency.

Responsibilities

• Manage and process inbound deliveries promptly; monitor and prioritize daily workload.
• Organize and maintain accessibility of merchandise in stockroom and selling floor.
• Maintain knowledge of stock levels, unit counts, and sales performance.
• Support floor moves and ensure selling floor is consistently stocked throughout the day.
• Execute price changes and markdowns as required.
• Maintain cleanliness and organization standards across selling floor, stockroom, and offsite/warehouse.
• Audit compliance and work toward achieving shrinkage goals.

Skills

Teamwork

Communication

Customer service

Job description

Kate Spade New York in the United Kingdom seeks a Sales Support Associate to keep the store organized, process deliveries, replenish floors, and uphold store standards.

You will engage customers, support omni/virtual selling, and contribute to a vibrant, inclusive team while delivering exceptional service in a fast-paced retail environment. Flexible schedule including weekends and peak periods, with opportunities for growth, staff discounts, and community involvement.