Keyholder: Luxury Boutique Sales Leader

Tapestry, Inc.; Gretna; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Inclusive environment

Career progression

Volunteer day

Ambassador Programme

Employee discount

Incentive programme

Job summary

Kate Spade New York in Gretna, UK is seeking a Client & Service Expert to drive sales and deliver the ultimate Kate Spade experience. You will develop strong product knowledge across all categories and build a personal clientele through proactive outreach and a client book.

You will execute visual directives, uphold store standards, and manage POS transactions. The role emphasizes teamwork, exceptional service, and representing the brand’s bold, colorful lifestyle.

Qualifications

• Experience in luxury retail preferred.
• Strong communication and relationship-building skills.
• Ability to multi-task and deliver high-quality customer service.

Responsibilities

• Achieves individual sales goals and develops product knowledge across categories.
• Delivers exemplary customer service and builds personal clientele.
• Executes store operations and POS processes, adheres to visual directives.

Skills

Luxury sales

Clienteling

Interpersonal skills

Teamwork

Product knowledge

Job description

Kate Spade New York in Gretna, UK is seeking a Client & Service Expert to drive sales and deliver the ultimate Kate Spade experience. You will develop strong product knowledge across all categories and build a personal clientele through proactive outreach and a client book.

You will execute visual directives, uphold store standards, and manage POS transactions. The role emphasizes teamwork, exceptional service, and representing the brand’s bold, colorful lifestyle.