Retail Supervisor | Lead Team, Great Benefits & Discount

Screwfix Direct Ltd.; Watford; In loco; GBP 23.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

28 days annual leave including bank

Kingfisher pension contribution (up to

Life cover

20% staff discount across Screwfix & B

Discounted healthcare

Company share save schemes

Training and development

Descrizione del lavoro

Screwfix Direct Ltd. is looking for a Retail Supervisor to lead in-store operations and provide outstanding customer service. You will guide customers to the right products, supervise team members, and uphold store standards while delivering a smooth shopping experience.

You will help maintain cash accuracy, handle customer queries, and support stock management in a fast-paced environment. A friendly, proactive approach and reliability are essential for success in this role.

Competenze

• Experience as a supervisor or duty manager managing a small team.
• Excellent customer service skills with a focus on sales.
• Curious, proactive, and continually looking to improve.
• Passionate about the business and customer experience.
• Friendly, flexible, reliable and hard-working.

Mansioni

• Host in-store, leading the team and guiding customers to the right products.
• Ensure store standards: cash reconciliations, customer queries, audit compliance and stock management.
• Be part of a team that takes pride in the store, working together and having fun.

Conoscenze

Team management

Customer service

Sales oriented

Fast-paced environment

Descrizione del lavoro

Screwfix Direct Ltd. is looking for a Retail Supervisor to lead in-store operations and provide outstanding customer service. You will guide customers to the right products, supervise team members, and uphold store standards while delivering a smooth shopping experience.

You will help maintain cash accuracy, handle customer queries, and support stock management in a fast-paced environment. A friendly, proactive approach and reliability are essential for success in this role.