Retail Supervisor | Lead Team, Great Benefits, Growth

Screwfix; Nottingham; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Annual leave 28d+

Pension scheme

Life cover

Staff discount

Healthcare discount

Share save scheme

Training & development

Job summary

Screwfix is seeking a Retail Supervisor to lead in-store operations and deliver outstanding customer service. You’ll act as the in-store team leader, guiding customers to the right products and driving sales while upholding store standards on a fast-paced shop floor.

We offer strong training and varied shift patterns to support a healthy work-life balance. Join a growing team that values teamwork, initiative and consistent customer care, with opportunities for development and a rewarding retail

Qualifications

• Experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
• Great at giving amazing customer service, and able to translate that into sales.
• Inquisitive, ever-questioning and ever-improving.
• Passionate about our business.
• Friendly, flexible, reliable, honest and like to work hard!

Responsibilities

• Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
• Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
• Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!

Skills

Supervisor experience

Customer service

People management

Continuous improvement

Business passion

Job description

Screwfix is seeking a Retail Supervisor to lead in-store operations and deliver outstanding customer service. You’ll act as the in-store team leader, guiding customers to the right products and driving sales while upholding store standards on a fast-paced shop floor.

We offer strong training and varied shift patterns to support a healthy work-life balance. Join a growing team that values teamwork, initiative and consistent customer care, with opportunities for development and a rewarding retail