Retail Supervisor: Lead Team, Elevate Service & Sales

Screwfix; Saxilby; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Staff discount

Pension scheme

Life cover

Company share save schemes

Training and development

Job summary

Screwfix is looking for a Retail Supervisor to lead in-store operations and coach a small team. You will guide customers to the right products, maintain stock accuracy, and uphold store standards with a hands-on, energetic approach.

Joining Screwfix means contributing to a busy, customer-focused environment with excellent training and clear progression. You’ll enjoy a supportive team and a role that values service, efficiency, and pride in your work.

Qualifications

• Experience as a supervisor or duty manager
• Excellent customer service skills and ability to translate into sales
• Curious, continuously improving and proactive
• Passionate about the business and taking pride in the store
• Friendly, flexible, reliable and hardworking

Responsibilities

• Host – lead in-store and set a professional example for the team
• Ensure store standards, cash reconciliations, customer queries, audits and stock management
• Be an integral part of the team, working together with colleagues and maintaining high energy

Skills

Team leadership

Customer service

Stock management

Cash handling

Flexibility

Job description

Screwfix is looking for a Retail Supervisor to lead in-store operations and coach a small team. You will guide customers to the right products, maintain stock accuracy, and uphold store standards with a hands-on, energetic approach.

Joining Screwfix means contributing to a busy, customer-focused environment with excellent training and clear progression. You’ll enjoy a supportive team and a role that values service, efficiency, and pride in your work.