Retail Supervisor: Lead Team, Drive Service & Growth

Screwfix Direct Ltd.; Selby; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Annual leave 28 days

Pension scheme

Life cover

20% discount

Healthcare discounts

Share save scheme

Training & development

Job summary

Screwfix Direct Ltd. is seeking a Retail Supervisor to lead in-store operations, guide customers to the right products, and uphold high store standards with outstanding service.

You will be part of a supportive team with varied shifts, training, and clear development paths. The role features a competitive salary, generous annual leave, a strong pension, life cover, discounts and staff benefits.

Qualifications

• An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
• Great at giving amazing customer service, and able to translate that into sales
• Inquisitive, ever-questioning and ever-improving
• Passionate about our business
• Friendly, flexible, reliable, honest and like to work hard!

Responsibilities

• Host in store, lead the team and guide customers to the right products.
• Ensure store standards: cash reconciliations, customer queries, audit compliance and stock management.
• Be part of a team, work with colleagues and have fun while delivering great service.

Skills

Customer service

Team leadership

Sales orientation

Job description

Screwfix Direct Ltd. is seeking a Retail Supervisor to lead in-store operations, guide customers to the right products, and uphold high store standards with outstanding service.

You will be part of a supportive team with varied shifts, training, and clear development paths. The role features a competitive salary, generous annual leave, a strong pension, life cover, discounts and staff benefits.