Retail Supervisor — Lead Team, Drive Customer Experience

Wickes; England; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Annual bonus

Pension plan

Leave entitlement

Job summary

Wickes in the United Kingdom is seeking a proactive store colleague to join our team on a permanent, full-time basis. You will be a key holder, guide colleagues, and supervise daily tasks to deliver excellent customer service and store standards.

You will help fulfill orders, support scheduling and training, and actively contribute to a welcoming, efficient shopping environment for customers and colleagues alike.

Qualifications

• Experience maintaining high standards of customer service.
• Experience training new team members or supporting scheduling rotas.
• Ability to supervise a store team and ensure routine tasks are completed.

Responsibilities

• Supervise store team and complete routine tasks.
• Drive the customer experience and assist customers to find help.

Skills

Customer service

Team supervision

Key holder

Job description

Wickes in the United Kingdom is seeking a proactive store colleague to join our team on a permanent, full-time basis. You will be a key holder, guide colleagues, and supervise daily tasks to deliver excellent customer service and store standards.

You will help fulfill orders, support scheduling and training, and actively contribute to a welcoming, efficient shopping environment for customers and colleagues alike.