Retail Supervisor: Lead Team, Delight Customers, Grow Your Career

Screwfix Direct Ltd.; Nelson; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

28 days annual leave (including BH)

Pension scheme up to 14% Kingfisher

Life cover

20% discount with Screwfix and B&Q

Discounted healthcare

Company share save schemes

Training and development

Job summary

Screwfix Direct Ltd. in the United Kingdom is seeking a Retail Supervisor to lead in-store operations, greet customers, guide them to the right products, and uphold service standards to ensure a smooth shopping experience. You will manage a small team and help maintain cash accuracy, stock control and store presentation.

Join a collaborative team with opportunities for training and development, a competitive salary, and a supportive work environment that puts customers first.

Qualifications

• An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
• Great at giving amazing customer service, and able to translate that into sales.
• Inquisitive, ever-questioning and ever-improving.
• Passionate about our business.
• Friendly, flexible, reliable, honest and like to work hard!

Responsibilities

• Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
• Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
• Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!

Skills

Team leadership

Customer service

Sales drive

Fast-paced environment

Job description

Screwfix Direct Ltd. in the United Kingdom is seeking a Retail Supervisor to lead in-store operations, greet customers, guide them to the right products, and uphold service standards to ensure a smooth shopping experience. You will manage a small team and help maintain cash accuracy, stock control and store presentation.

Join a collaborative team with opportunities for training and development, a competitive salary, and a supportive work environment that puts customers first.