Retail Supervisor — Lead Team, Elevate Service & Sales

Screwfix Direct Ltd.; Old Malton; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

28 days annual leave

Pension scheme

Life cover

Staff discount

Job summary

Screwfix Direct Ltd. in the United Kingdom is seeking a Retail Supervisor to lead in-store operations, guide customers to the right products, and maintain high standards of service and store presentation.

You will manage a small team in a fast-paced environment, deliver excellent customer service that translates into sales, and help drive a positive, energetic store culture while benefiting from ongoing training and development opportunities.

Qualifications

• An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
• Great at giving amazing customer service, and able to translate that into sales.
• Inquisitive, ever-questioning and ever-improving

Responsibilities

• Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
• Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
• Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!

Skills

Customer service

Team leadership

Sales orientation

Adaptability

Job description

Screwfix Direct Ltd. in the United Kingdom is seeking a Retail Supervisor to lead in-store operations, guide customers to the right products, and maintain high standards of service and store presentation.

You will manage a small team in a fast-paced environment, deliver excellent customer service that translates into sales, and help drive a positive, energetic store culture while benefiting from ongoing training and development opportunities.