Retail Supervisor: Lead Team, Elevate Service & Sales

Screwfix Direct Ltd.; Wesham; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

28 days annual leave (including Bank/H

Kingfisher pension contribution

Life cover

20% discount with Screwfix and BQ

Discounted healthcare

Company share save schemes

Training and development

Job summary

Screwfix Direct Ltd. in the United Kingdom is seeking a Retail Supervisor to lead in-store operations, understand customer needs, guide shoppers to the right products, and make their buying experience seamless.

You will uphold store standards, manage cash reconciliations and stock while collaborating with a team that values training, development, and a positive work culture. A competitive salary and benefits await the right candidate.

Qualifications

• Experience as a supervisor or duty manager in a fast-paced environment.
• Strong customer service and ability to translate that into sales.
• Flexible, reliable, and hardworking.

Responsibilities

• Host – you’ll be the team leader, hosting in store and guiding customers to the right products.
• Store standards – ensure cash reconciliations, queries, audit compliance and stock management are handled smoothly.
• Part of the team – work with colleagues to maintain a high‑performing, enjoyable store environment.

Skills

Team leadership

Customer service excellence

In-store supervision

Sales driven

Job description

Screwfix Direct Ltd. in the United Kingdom is seeking a Retail Supervisor to lead in-store operations, understand customer needs, guide shoppers to the right products, and make their buying experience seamless.

You will uphold store standards, manage cash reconciliations and stock while collaborating with a team that values training, development, and a positive work culture. A competitive salary and benefits await the right candidate.