Retail Supervisor: Lead, Delight Customers, Drive Sales

Screwfix; Armagh; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

28 days annual leave

Award-winning pension scheme

Life cover

20% discount with Screwfix and B&Q

Discounted healthcare

Company share save schemes

Training and development

Job summary

Screwfix is seeking a Retail Supervisor to lead in-store operations and deliver outstanding customer service across our busy shop floor in the United Kingdom.

You will supervise a small team, maintain store standards, and help drive sales through engaging customers and guiding them to the right products. We offer training, development, and a supportive team culture to help you grow with Screwfix.

Qualifications

• Experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
• Great at giving amazing customer service, and able to translate that into sales.
• Inquisitive, ever-questioning and ever-improving.
• Friendly, flexible, reliable, honest and like to work hard!

Responsibilities

• Host – you’ll be the team leader, hosting in store, setting an example of what great looks like.
• Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
• Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!

Skills

Team management

Customer service

Sales mindset

Flexibility

Job description

Screwfix is seeking a Retail Supervisor to lead in-store operations and deliver outstanding customer service across our busy shop floor in the United Kingdom.

You will supervise a small team, maintain store standards, and help drive sales through engaging customers and guiding them to the right products. We offer training, development, and a supportive team culture to help you grow with Screwfix.