Retail Supervisor: Lead Team, Delight Customers, Grow with Training

Screwfix; Farnham; On-site; GBP 26,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

28 days annual leave

Pension scheme (Kingfisher up to 14%)

Life cover

20% discount with Screwfix and B&Q

Discounted healthcare

Company share save schemes

Training and development

Job summary

Screwfix is looking for a Retail Supervisor in the United Kingdom. You will lead in-store operations, guide customers to the right products, and uphold high store standards. The role centers on excellent service, teamwork, and a positive customer experience.

You'll join a busy team with strong training and development. A competitive salary, extensive leave, and a robust benefits package support career growth and work-life balance.

Qualifications

• Experience as a supervisor or duty manager with a small team in a fast-paced store.
• Excellent customer service and ability to translate that into sales.
• Curious, always improving and passionate about our business.

Responsibilities

• Lead in-store operations, guiding customers to the right products and demonstrating great service.
• Maintain store standards: cash reconciliations, customer queries, audits, and stock management.
• Collaborate with a team, fostering teamwork and a positive store culture.

Skills

Store leadership

Customer service

Team management

Job description

Screwfix is looking for a Retail Supervisor in the United Kingdom. You will lead in-store operations, guide customers to the right products, and uphold high store standards. The role centers on excellent service, teamwork, and a positive customer experience.

You'll join a busy team with strong training and development. A competitive salary, extensive leave, and a robust benefits package support career growth and work-life balance.