Retail Supervisor — Lead Team, Deliver Great Service

Screwfix; Guildford; Vor Ort; GBP 24.000 - 29.000; Vollzeit

Benefits dieser Stelle

28 days annual leave

Pension scheme

Life cover

20% discount

Healthcare

Share save schemes

Training and development

Zusammenfassung

Screwfix in the United Kingdom is hiring a Retail Supervisor to lead a busy store team and deliver exceptional customer service.

You’ll oversee daily store operations, guide customers to the right products, manage a small team, and contribute to a positive, fast-paced shopping experience. The role offers competitive pay, generous annual leave, and ongoing training to help you advance within Screwfix.

Qualifikationen

• An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
• Excellent customer service skills and ability to translate service into sales.
• Proactive, inquisitive, and committed to continuous improvement.

Aufgaben

• Host – lead in-store, set an example of what great looks like and guide customers to the right products.
• Store standards – ensure smooth cash reconciliations, respond to customer queries, audit compliance and stock management.
• Part of the team – work with colleagues to maintain a high-performing, enjoyable store environment.

Kenntnisse

Team leadership

Customer service

Sales focus

People management

Flexible

Reliable

Jobbeschreibung

Screwfix in the United Kingdom is hiring a Retail Supervisor to lead a busy store team and deliver exceptional customer service.

You’ll oversee daily store operations, guide customers to the right products, manage a small team, and contribute to a positive, fast-paced shopping experience. The role offers competitive pay, generous annual leave, and ongoing training to help you advance within Screwfix.