Retail Supervisor - Lead Store Team & Customer Experience

Screwfix; Thornwood Common; Vor Ort; GBP 24.000 - 32.000; Vollzeit

Benefits dieser Stelle

28 days annual leave

Pension scheme

Life cover

Employee discount

Healthcare discount

Share save scheme

Training & development

Zusammenfassung

Screwfix is seeking a Retail Supervisor to lead the in-store team, guide customers to suitable products, and uphold high standards of service and stock control. You will drive sales through exceptional customer interactions and team leadership.

The role offers a clear path for progression, with comprehensive training, shift patterns, and a supportive environment focused on delivering excellent service.

Qualifikationen

• Experience as a supervisor or duty manager leading a small team in a fast-paced setting.
• Excellent customer service skills and ability to translate into sales.
• Demonstrates curiosity and a continuous improvement mindset.
• Passion for the business and its customers.
• Friendly, flexible, reliable, and hardworking attitude.

Aufgaben

• Lead in-store operations and guide customers to the right products.
• Maintain store standards including cash reconciliations, queries, audits and stock management.
• Work as part of a team dedicated to high performance and customer satisfaction.

Kenntnisse

Supervisor experience

Customer service

Team leadership

Curiosity

Passion for business

Reliability

Jobbeschreibung

Screwfix is seeking a Retail Supervisor to lead the in-store team, guide customers to suitable products, and uphold high standards of service and stock control. You will drive sales through exceptional customer interactions and team leadership.

The role offers a clear path for progression, with comprehensive training, shift patterns, and a supportive environment focused on delivering excellent service.