Retail Supervisor: Lead Fast-Paced Store Team

Screwfix Direct Ltd.; Paignton; On-site; GBP 24,000 - 31,000; Full time

Benefits offered by this job

Competitive salary

28 days annual leave

Pension scheme (Kingfisher)

Life cover

Discounts (20% with Screwfix and B&Q)

Healthcare (discounted)

Share save schemes

Training and development

Job summary

Screwfix Direct Ltd. is looking for a Retail Supervisor to lead in-store operations and deliver outstanding customer service. You will guide customers to the right products and oversee store standards, including cash handling and stock management.

You’ll join a team that values pride in the store, collaboration, and a positive, energetic approach to daily duties. A competitive salary and healthy training opportunities await.

Qualifications

• Experienced supervisor or duty manager who has led a small team in a fast-paced environment.
• Excellent customer service and ability to translate that into sales.
• Curious, always questioning and continuously improving.
• Passionate about the business and its customers.
• Friendly, flexible, reliable, honest and hardworking.

Responsibilities

• Host – lead the store, set the example, guide customers to the right products.
• Manage store standards from cash reconciliations to customer queries, audits, and stock.
• Be part of a team that takes pride in the store and works together with enthusiasm.

Skills

Team leadership

Customer service

Sales drive

Curiosity

Reliability

Flexibility

Job description

Screwfix Direct Ltd. is looking for a Retail Supervisor to lead in-store operations and deliver outstanding customer service. You will guide customers to the right products and oversee store standards, including cash handling and stock management.

You’ll join a team that values pride in the store, collaboration, and a positive, energetic approach to daily duties. A competitive salary and healthy training opportunities await.