Retail Supervisor: Lead & Develop in Tools—Great Perks

Screwfix Direct Ltd.; Lincoln; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

28 days holiday

Pension plan

Life cover

Employee discount

Healthcare benefits

Share save scheme

Training and development

Job summary

Screwfix is seeking a Retail Supervisor to lead in-store operations and deliver exceptional customer service. You will guide customers to products, uphold store standards, and foster a collaborative, energetic team environment.

Ideal candidates will have experience managing a small team in a fast-paced setting, be customer-focused, and comfortable driving sales. We offer a supportive, growth-oriented workplace with training and development opportunities.

Qualifications

• Experienced supervisor or duty manager used to leading a small team in a fast-paced environment.
• Excellent customer service skills and ability to translate into sales.
• Inquisitive and eager to improve.
• Passionate about our business and customers.
• Friendly, flexible, reliable, and hardworking.

Responsibilities

• Host in-store, leading by example and guiding customers to the right products.
• Ensure store standards: cash reconciliations, customer queries, audits, and stock management.
• Be part of a team that takes pride in the store and works together with enthusiasm.

Skills

Customer service

Team leadership

Flexibility

Job description

Screwfix is seeking a Retail Supervisor to lead in-store operations and deliver exceptional customer service. You will guide customers to products, uphold store standards, and foster a collaborative, energetic team environment.

Ideal candidates will have experience managing a small team in a fast-paced setting, be customer-focused, and comfortable driving sales. We offer a supportive, growth-oriented workplace with training and development opportunities.