Retail Supervisor: Lead & Delight Customers

Screwfix; Coatbridge; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

28 days annual leave

Pension scheme

Life cover

20% discount with Screwfix/B&Q

Discounted healthcare

Company share save schemes

Excellent training and ongoing dev

Job summary

Screwfix is seeking a store supervisor to lead in-store operations, nurture a high-performing team and ensure exceptional customer service. You’ll oversee day-to-day activities, drive sales, and model the standards that make our stores reliable and friendly.

Join a dynamic retail environment with great training and development opportunities. As a supervisor, you’ll be an in-store leader, responsible for guiding colleagues, maintaining standards, and delivering a positive customer experience

Qualifications

• Experience as supervisor or duty manager in fast-paced retail environments.
• Proven ability to lead a small team and deliver great service.
• Strong communication and problem-solving skills.

Responsibilities

• Host in store, guide customers to right products and provide excellent service.
• Maintain store standards including cash handling, audits, and stock management.
• Collaborate with team to keep the store running smoothly and have fun along the way.

Skills

Customer service

Team leadership

Sales oriented

Adaptable

Job description

Screwfix is seeking a store supervisor to lead in-store operations, nurture a high-performing team and ensure exceptional customer service. You’ll oversee day-to-day activities, drive sales, and model the standards that make our stores reliable and friendly.

Join a dynamic retail environment with great training and development opportunities. As a supervisor, you’ll be an in-store leader, responsible for guiding colleagues, maintaining standards, and delivering a positive customer experience