Retail Supervisor — Lead a Fast-Paced Tool & Hardware Team

Screwfix; Rawcliffe Bridge; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

28 days annual leave

Pension scheme

Life cover

Discounts with Screwfix and B&Q

Healthcare

Share save schemes

Training and development

Job summary

Screwfix in the United Kingdom is seeking a Retail Supervisor to lead in-store operations, guide customers to the right products, and set a high standard for service. You’ll be a visible mentor, balancing front-of-house and warehouse tasks with a focus on safety and efficiency.

You’ll manage a small team in a fast-paced environment, ensure store standards, handle queries, and work with colleagues to hit sales targets. We offer training, development, and a supportive team culture.

Qualifications

• Experienced supervisor or duty manager of a small team in a fast-paced environment.
• Excellent customer service and ability to translate that into sales.
• Inquisitive, continuously improving, and passionate about the business.

Responsibilities

• Host in-store and lead the team, guiding customers to the right products.
• Maintain store standards from cash to stock management and audits.
• Collaborate with the team to deliver great service with a positive attitude.

Skills

Team leadership

Customer service

Sales-driven

Flexible

Reliable

Job description

Screwfix in the United Kingdom is seeking a Retail Supervisor to lead in-store operations, guide customers to the right products, and set a high standard for service. You’ll be a visible mentor, balancing front-of-house and warehouse tasks with a focus on safety and efficiency.

You’ll manage a small team in a fast-paced environment, ensure store standards, handle queries, and work with colleagues to hit sales targets. We offer training, development, and a supportive team culture.