Retail Supervisor: Lead a Fast-Paced Team & Service

Screwfix; Fort William; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Annual leave 28 days

Pension scheme 14% Kingfisher

Life cover

20% discount

Healthcare discount

Share save schemes

Training & development

Job summary

Screwfix is seeking a Retail Supervisor for our Fort William store. You will lead a small team, greet customers, and ensure the store runs smoothly with strong service and sales focus.

You’ll be responsible for supervising daily operations, maintaining stock integrity, and upholding high standards to deliver an excellent shopping experience for clients and colleagues. This role offers training and development within a supportive team environment.

Qualifications

• Experience supervising a small team in a fast-paced environment.
• Strong customer service skills with sales ability.
• Curious, proactive and continuously improving.
• Passionate about our business.
• Friendly, flexible, reliable and hardworking.

Responsibilities

• Lead in-store and guide customers to the right products, setting a positive example for the team.
• Ensure store standards across cash handling, customer queries, audits and stock management.
• Collaborate with your team to create a welcoming, efficient shopping environment.

Skills

Customer service

Team leadership

Fast-paced environment

Flexible & reliable

Job description

Screwfix is seeking a Retail Supervisor for our Fort William store. You will lead a small team, greet customers, and ensure the store runs smoothly with strong service and sales focus.

You’ll be responsible for supervising daily operations, maintaining stock integrity, and upholding high standards to deliver an excellent shopping experience for clients and colleagues. This role offers training and development within a supportive team environment.