Retail Supervisor

Wickes; Glasgow; On-site; GBP 12,000 - 19,000; Full time

Benefits offered by this job

Annual bonus

Gain share

Pension

Annual leave

Colleague discount

Life assurance

Job summary

Wickes in Glasgow seeks an enthusiastic retail teammate to lead and support the store floor, acting as a key holder and supervising colleagues to deliver excellent service. You will help customers find products, oversee daily tasks, and ensure the store stays in top shape.

We offer development opportunities and a benefits package to help you grow your career with Wickes.

Qualifications

• Experience training new team members.
• Experience supporting scheduling rotas.
• Experience as a key-holder.

Responsibilities

• Motivate, guide & support colleagues to achieve the best customer experience.
• Supervise the team to complete routine tasks and ensure store readiness.
• Fulfill orders and help customers find the right assistance.

Skills

Customer service

Team leadership

Training staff

Scheduling

Job description

About The Role

Whatever the day brings safety will be your first priority. You’ll motivate, guide & support your colleagues to achieve the best customer experience possible. You’ll be a key holder & supervise your team to complete routine tasks. Whether that’s ensuring the store is in tip‑top shape, fulfilling orders or making sure every customer finds help, you’ll be there to drive success.

About You

You have a keen interest in growing your career & supporting your own team. You are passionate about delivering exceptional customer service. You ideally have some experience training new team members, supporting scheduling rotas or being a key‑holder. All we really ask is that you bring a bag of enthusiasm.

What can we offer you?

You’ll be supported with fantastic learning & development and have the opportunity to grow and develop your career with us. You’ll also be equipped with a benefits package that includes:

If you are 21 yrs and over £13.39 phr, 18 yrs - 20 yrs £12.64 phr and under 18 yrs £9.46 phr.

• Up to 5% annual bonus and up to £300 per month gain share bonus
• Up to 10% employer pension contribution
• Up to 35 days of annual leave including 8 days of bank holidays

Other financial and wellbeing benefits include: 20% colleague discount, Save‑as‑you‑earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.

We aim to create an inclusive workplace with colleagues’ wellbeing at the heart of everything we do.

We’re a Disability Confident Employer and committed to building a diverse workforce that reflects the communities we serve. We welcome applications from disabled people and are committed to providing an accessible recruitment process and workplace for everyone. If you require any support or reasonable adjustments, please let us know here.