Retail Supervisor

Mole Valley Farmers; Redhill; On-site; GBP 16,531 - 19,286; Part time

Benefits offered by this job

Scottish Widows pension match

Staff discount up to 25%

Free parking on site

33 days annual leave

Training and progression opportunities

Life Assurance

Employee Assistance Programme

Comprehensive colleague benefits

Enhanced Family Leave Policies

Job summary

Mole Valley Farmers in Redhill is seeking a proactive Retail Supervisor to support the Store Manager and lead a small team on a 32-hour week rota. The role offers hands-on leadership, career progression and training.

You will drive sales, manage stock and customer service excellence, with AMTRA training path. On-site parking, pension scheme and generous leave are included.

Qualifications

• Proven experience in a supervisory role within retail or customer-facing environment.
• Strong retail operations knowledge, including stock control and customer service.
• Skilled in problem-solving and prioritising under pressure.
• Excellent communication and interpersonal skills to lead and engage colleagues.
• Flexible and adaptable, with a commitment to continuous improvement and team success.
• AMTRA qualification (or willingness to work towards it) is essential.

Responsibilities

• Supporting the Store Manager in delivering annual sales budgets and business plans
• Driving sales through effective merchandising and stock control
• Leading daily team organisation, rotas, and task delegation
• Coaching and motivating colleagues to achieve targets and deliver excellent service
• Handling customer queries and complaints professionally
• Ensuring compliance with health & safety policies and company procedures
• Acting as Duty Manager and keyholder when required

Skills

Store supervision

Stock control

Customer service

Problem solving

Communication

Team leadership

Education

AMTRA qualification

Job description

Retail Supervisor – Step into Leadership | Redhill | £13.25 per hour + training & progression opportunities

We’re looking for a proactive and customer-focused Retail Supervisor to join our team in Redhill. This is a fantastic opportunity for someone who enjoys leading from the front, supporting a team, and making a real impact in a busy, hands‑on retail environment.

Application Deadline: 31 August 2026

Department: Retail

Location: Redhill

Compensation: £13.25 per hour

About The Role

Contract: Permanent

Hours: Part‑time, 32 hours per week, working 4 days out of 7 on a rota basis

Key Responsibilities

• Supporting the Store Manager in delivering annual sales budgets and business plans
• Driving sales through effective merchandising and stock control
• Leading daily team organisation, rotas, and task delegation
• Coaching and motivating colleagues to achieve targets and deliver excellent service
• Handling customer queries and complaints professionally
• Ensuring compliance with health & safety policies and company procedures
• Acting as Duty Manager and keyholder when required

Due to the store’s location, public transport options are limited, so you will need a reliable way to travel to and from work. Free on‑site parking is available.

About You

• Proven experience in a supervisory role within a retail or customer-facing environment
• Strong understanding of retail operations, including stock control and customer service
• Skilled in problem-solving and prioritising under pressure
• Excellent communication and interpersonal skills to lead and engage colleagues
• Flexible and adaptable, with a commitment to continuous improvement and team success
• A natural leader with a customer‑first mindset and a passion for delivering outstanding service

AMTRA qualification (or willingness to work towards it) is essential.

Once qualified, you will receive an additional monthly payment in recognition of this specialist skillset and the important service it enables you to provide to our customers.

What We Offer

• Scottish Widows contributory pension – company will match up to 5%
• Up to 25% colleague discount in store
• Free parking on site
• 33 days of annual leave, including bank holidays (pro‑rated for part‑time colleagues)
• Excellent training and development opportunities
• Plenty of career progression opportunities
• Life Assurance
• Employee Assistance Programme with Retail Trust
• Comprehensive colleague benefits
• Enhanced Family Leave Policies

We may close this vacancy early if we find the right candidate, so we encourage you to apply as soon as possible.