Retail Supervisor

Wickes; North East; On-site; GBP 13,000 - 18,000; Full time

Benefits offered by this job

Annual bonus

Gain share bonus

Pension contribution

Annual leave 35 days

Staff discount

Life assurance

Job summary

Wickes in Bishop Auckland is hiring a Retail Supervisor to support a brand-new store opening. You’ll help keep the shop floor running smoothly, guide a fresh team and ensure customers receive expert advice from day one.

With a focus on safety, service and team development, you’ll be a key holder, supervise daily tasks and help deliver an exceptional shopping experience in a dynamic environment launching soon.

Qualifications

• Experience training new team members.
• Experience supporting scheduling rotas.
• Experience as a key-holder.

Responsibilities

• Motivate and support colleagues to deliver great customer service.
• Supervise team and complete routine store tasks.
• Ensure store is tidy and well-presented, fulfill customer orders.
• Prioritize safety and loss prevention on shift.

Skills

Customer service

Team leadership

Training

Scheduling

Job description

Our brand-new store in Bishop Auckland is opening soon, and we need a reliable, energetic Retail Supervisor to help us keep the shop floor running like clockwork. You’ll be right at the heart of the action from day one - supporting our fresh new team, sharing your know-how, and making sure our customers always get the right advice. If you love variety, enjoy helping others succeed, and want the pride of launching a brand-new store with a supportive team, we’d love to have you on board.

About The Role...

Whatever the day brings safety will be your first priority. You’ll motivate, guide and support your colleagues to achieve the best customer experience possible. You’ll be a key holder and supervise your team to complete routine tasks. Whether that’s ensuring the store is in tip-top shape, fulfilling orders or making sure every customer finds help, you’ll be there to drive success.

About You...

You have a keen interest in growing your career and supporting your own team. You are passionate about delivering exceptional customer service. You ideally have some experience training new team members, supporting scheduling rotas or being a key-holder. All we really ask is that you bring a bag of enthusiasm.

What can we offer you?

You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes:

If you are 21 yrs and over £13.39 phr, 18 yrs - 20 yrs £12.64 phr and under 18 yrs £9.46 phr.

• Up to 5% annual bonus and up to £300 per month gain share bonus
• Up to 10% employer pension contribution
• Up to 35 days of annual leave including 8 days of bank holidays

Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.

We aim to create an inclusive workplace with colleagues’ wellbeing at the heart of everything we do.

We’re a Disability Confident Employer and committed to building a diverse workforce that reflects the communities we serve. We welcome applications from disabled people and are committed to providing an accessible recruitment process and workplace for everyone. If you require any support or reasonable adjustments, please let us know here.