Retail Supervisor

Apricotonline; Cheltenham; On-site; GBP 18,570 - 19,327; Part time

Job summary

Apricotonline in Cheltenham is seeking a Retail Supervisor to join the team. This part-time role involves leading the store team to deliver excellent customer service and maintain high standards of store presentation.

The ideal candidate will have strong product knowledge, demonstrated team leadership experience, and a passion for fashion retail.

Join us at Apricotonline and contribute to an excellent shopping experience for our customers!

Qualifications

• Strong product knowledge in fashion retail.
• Ability to meet store KPI’s and targets.
• Experience in customer service and team management.

Responsibilities

• Lead and support the retail team.
• Ensure excellent customer experiences.
• Maintain store standards and stock management.

Skills

Team leading experience

Customer service skills

Attention to detail

Stock management experience

Job description

Supervisor

LOCATION: Cheltenham

CONTRACT: Permanent, Part Time

HOURS: 35 hours p/w over 5 days (Thursday and Saturday Off)

PAY RATE: £13.48 - £14.03 p/h

We have an amazing opportunity to join our Apricot family in one of our retail stores!

We are looking for a knowledgeable Retail Supervisor looking to make their next step within fashion retail. Working within the store senior team, you will possess strong product knowledge, provide excellent customer service, and have great attention to detail.

What we desire from our team

• Team leading experience
• Stock management experience
• Learn company procedures
• Ensure all store KPI’s & targets are met
• Support to Assistant Manager and Manager
• Provide a great experience to every customer
• Keen to participate in all training opportunities
• Proactively integrate with all team members
• Maintain & understand product knowledge
• Embrace ownership of tasks
• Adhere to all operational practices and procedures, i.e. deliveries, health and safety standards, stock takes & replenishment.
• Maintain Shop floor Image
• Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas.
• Awareness of sales targets and performance

How we imagine you

• Customer service focused
• Interested in fashion
• Flexible & adaptable
• Team player
• Motivated
• Keen to learn new skills
• Multi-tasker

If you need any adjustments made during the recruitment and interview process do let us know. Join us and make a difference at the heart of Apricot's customer journey!