Retail Sales Advisor

Apricot; Crawley Down; On-site; GBP 16,000 - 18,000; Part time

Job summary

Apricot in Crawley is hiring a friendly Sales Advisor to join our retail team. You’ll help customers find the perfect pieces, share product knowledge and create a welcoming environment that makes every shopper feel valued. This role is part-time (4 hours) with a pay rate of £11.60–£12.96 per hour.

You’ll be part of a supportive store team, assist with deliveries, stock, and maintaining brand standards while contributing to store performance and targets.

Qualifications

• No prior fashion retail experience required.
• Customer-focused and service-oriented.
• Eager to learn and develop product knowledge.

Responsibilities

• Provide a friendly and welcoming experience to every customer
• Help customers find products that suit their needs and style
• Develop and maintain strong product knowledge
• Support the team to achieve sales targets and store performance
• Take ownership of responsibilities and complete tasks to a high standard
• Keep the shop floor presented and maintain brand standards
• Assist with deliveries, replenishment, stock takes and store operations
• Maintain housekeeping across store including stockroom/back-of-house areas
• Follow company policies and health & safety procedures
• Participate in training and development opportunities
• Collaborate with colleagues and support the wider store team

Skills

Customer service

Product knowledge

Team collaboration

Multitasking

Attention to detail

Job description

JOB TITLE: Sales Advisor

LOCATION: Crawley

CONTRACT: Part Time, Permanent

HOURS: 4hrs

PAY RATE: £11.60 - £12.96

Join the Apricot team!

We’re looking for a friendly and enthusiastic Sales Advisor to join our retail team.

As a Sales Advisor, you’ll be at the heart of our customer experience. You’ll help customers find the perfect pieces, share your product knowledge and create a welcoming environment that makes every customer feel valued.

You’ll be part of a supportive and collaborative store team, helping to keep the store looking its best while contributing to our sales and overall store performance.

What you’ll be doing

• Providing a friendly and welcoming experience to every customer
• Helping customers find products that suit their individual needs and style
• Developing and maintaining strong product knowledge
• Supporting the team to achieve sales targets and contribute to store performance
• Taking ownership of your responsibilities and completing tasks to a high standard
• Keeping the shop floor well presented and maintaining our brand standards
• Supporting with deliveries, replenishment, stock takes and other store operations
• Maintaining excellent housekeeping standards across the store, including the stockroom and back-of-house areas
• Following all company policies and operational procedures, including health and safety requirements
• Taking part in training and development opportunities to build your knowledge and skills
• Working collaboratively with your colleagues and supporting the wider store team

What we’re looking for

You don’t need to have previous fashion retail experience — what matters most is your attitude, enthusiasm and willingness to learn.

We’re looking for someone who is:

• Passionate about delivering great customer service
• Interested in fashion and our brand
• Friendly, approachable and confident when interacting with customers
• A positive and supportive team player
• Motivated and willing to learn
• Flexible and adaptable
• Organised and able to manage multiple tasks
• Reliable and takes pride in their work

Most importantly, we’re looking for someone who enjoys working with people, takes pride in their store and wants to help create a great experience for every customer.

Why join Apricot?

Whether you’re starting your retail career or looking to develop your experience in fashion, this is an opportunity to join a team where you can learn, grow and make a real contribution.

If you need any adjustments during the recruitment or interview process, please let us know. We’re committed to making our recruitment process accessible and inclusive.

We’d love to hear from you – good luck!