Retail Supervisor

Wickes; Newbury; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Up to 5% annual bonus

Gain share bonus

Up to 10% employer pension contrib.

Up to 35 days annual leave

20% colleague discount

Save-as-you-earn scheme

Cashback health scheme

Cycle to work

Life assurance

Peppy

Aviva Digital GP

Financial Education & loans

Discount platform & retailers

Gym membership savings

Job summary

Wickes in Newbury is seeking a store team member who will prioritise safety, guide colleagues and drive the best customer experience. You will act as a key holder and supervise routine tasks, ensuring the store remains tidy, orders are fulfilled and customers receive help.

The role involves working a 39 hour week, including at least one weekend day, contributing to store targets. You will be supported with development opportunities and a benefits package that includes bonus potential, pension

Qualifications

• Interest in growing your career and supporting your own team.
• Passion for delivering exceptional customer service.
• Experience training new team members or supporting scheduling rotas.

Responsibilities

• Motivate, guide and support colleagues to achieve the best customer experience.
• Be a key holder and supervise the team to complete routine tasks.
• Ensure the store is tidy, fulfill orders and help customers find assistance.

Skills

Customer service

Team leadership

Training

Scheduling

Key holder

Job description

About the role...

Whatever the day brings safety will be your first priority. You will motivate, guide and support your colleagues to achieve the best customer experience possible. You will be a key holder and supervise your team to complete routine tasks. Whether that is ensuring the store is in tip-top shape, fulfilling orders or making sure every customer finds help, you will be there to drive success.

This role is a 39 hour full-time contract, which will include working at least 1 day at the weekend.

About you...

You have a keen interest in growing your career and supporting your own team. You are passionate about delivering exceptional customer service. You ideally have some experience training new team members, supporting scheduling rotas or being a key-holder. All we really ask is that you bring a bag of enthusiasm.

What can we offer you?

You will be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We will also equip you with a benefits package that includes:

If you are 21 yrs and over £13.39 phr, 18 yrs - 20 yrs £12.64 phr and under 18 yrs £9.46 phr.

• Up to 5% annual bonus and up to £300 per month gain share bonus
• Up to 10% employer pension contribution
• Up to 35 days of annual leave including 8 days of bank holidays

Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.

Company culture & diversity

We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do.

We are a Disability Confident Employer and committed to building a diverse workforce that reflects the communities we serve. We welcome applications from disabled people and are committed to providing an accessible recruitment process and workplace for everyone. If you require any support or reasonable adjustments, please let us know here.